Returns

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Resolved! how can i return a item that is in Clearance delay

how can i return a item that is in Clearance delay?i cant pay the taxes and stuff to get it.

Refund

Hi! I have purchased a phone and sent it back to my own expenses. Unfortunately the seller refused the accept the delivery and my item got lost in the mail. I tried to get eBay help but I couldn't find the option and I accidentally closed the return ...

Resolved! Seller return policy vs Ebay return policy

I was surfing around on ebay to use they 20% discount that ends on 2/19 and also use a gift card that I have and in doing so I saw a listing for a tennis shoe that states "final sale no return". Does the seller policy trumps ebay policy? I recently h...

Buyer beware. Check what where the product comes from or you will pay dearly to ship it out of USA.

I restore tractors and recently bought side panels that stated they would fit my Massey 35 tractor. The picture and the sales line did not match with each other but I didn't think it would be a return issue. The parts were not welded in places and di...

speck102- oil pump purchase

good morning, I requested a return for a oil pump we purchased from speck102 because the item that was sold to us was damaged. we sent photos & the sell denied our return request. We would like ebay to step in because we were sold a bad part

refunding

I want to refund an item I brought that is broken I refunded it but accidentally cancelled the refund and now it won't let me refund again what can I do?

Seller refusing to pay shipping for damaged return

The seller agreed to take the return, but is refusing to pay for shipping. How do I escalate this to Ebay. I have photos of how the sports card was not packed properly and got damaged. Thank you for the help

need to return an item that says "Final sale"

Hi all, I sent an offer to a seller for a LV strap and the listing said it would be Authenticity Guarantee. That was the reason why I felt comfortable sending the offer and paying a lot of money for that item. All that said, I received this email fro...

Buyer made several contradicting statements about item condition and seller description

Buyer has made numerous false and contradicting statements about the condition of the item purchased and the sellers' description. First saying item is "worn out, not useable, too much wear". Indicative of an item loose with excessive lash and in exc...

Ebay help the seller steal my money

Seller agreed to take product back and said he would refund full amount. Proof of delivery but seller refuses to pay me back the money and ebay won't do anything.

Seller lied in listing and eBay refused to force a return.

I bought a grille emblem for my 2006 Chrysler Town and Country that was listed as fitting all 2003-2007 Chrysler Town and Country minivans. When it arrived I found it was too small, and only then did the seller tell me there were two sizes and I had ...

False advertising but it is a final sale

I got a shoe on eBay that is pre owed and when I received the shoe it looked nothing like it was advertised on the picture, there are scratches that is not shown on the pictures and his description did not say anything about the defect it only said “...

Resolved! How to start an international returns?

I bought an item on ebay and got a wrong item.I filed return and the system asked me to pay for the return shipping. How to get that international small package shipping?Does our Ebay provide a shipping option? If we use USPS or UPS, the price will b...

How long does it take a Return to drop off Seller Hub?????

I issued a refund for a returned item and due to circumstances only refunded the item price but not the original shipping. The Buyer filed a false return claim and I also reported them for abusing the return process. On Feb 5 I refunded them and 12 d...

eBay it's not straith.

I check before I bay and by the seller fit my car. When I receive the idem and try to install, it is too small. I ask the eBay to return the idem. I have to pay for shipping back to seller. Why? Don't was my fowl. I live neutral Feedback and I explai...