Seller News: April 2025
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Forum Posts
Ebay charged me $9.75 for using their Return label to ship back a DC Power cable.
I received purchased a DC power cable on ebay that cost around $10, with free shipping. By the time that I received it, I no longer needed it, so I requested to ship the item back. Ebay offered me a shipping label, but I was not aware that I would la...
Resolved! Hmmmmm?
I have turned here for the advice when this issue first occurred and followed the suggestions of the fellow eBay members'. Thought that was the end however this meant to be continued.From the beginning.Sold and shipped "new without tags" heating pad....
GSP returns major flaw
Major flaw with GSP and returns-Had a buyer from the UK buy a $300 Dyson fan. Started a return saying INAD. Reason "I have purchased an item from the USA and the voltage not the same Problem". Listing clearly stated fan is 120V and we also included a...
Ebay's Shipping Distribution Center Returns Kitchen Item to Seller as "Dangerous Goods"!!! Now what?
Grrrrrrrrrrrrrh. Can I get one week of peace without eBay interjecting itself to mess me up? A week ago I sold a set of vintage New in Package Smith & Wollensky steak knives & Recipe Guide to a buyer in Canada. https://www.ebay.com/itm/284223762564 I...
ANY response to a return/refund request is an approval?
Recently received a refund/return request for an old laptop battery sold as untested and fully described, even down to the manufacturer part number. The buyer claims it won't fit in his laptop (my guess is that he didn't pay attention to what part he...
Resolved! Advice on a return
I have a buyer that decided to open a return case as "Doesn't match description or photos" (listing, Photos and description is perfect)Then in the comments puts "It’s not what I was look for"..The listing clearly states no returns on that item so I p...
Buyer used freight forwarding service and wants to return because "pieces are missing".
I was notified that a buyer wanted to return an item claiming that the item was missing parts and pieces. They are claiming that only 4 of the 13 items that were supposed to be included are there. They used a Freight forwarding service to send it to ...
Buyer returned an item and agreed to reimburse for return shipping label
A buyer returned a computer accessory he purchased from me because he discovered it was incompatible with his computer hardware once he received it. Due to EBay's money back guarantee, I was forced to accept the return even though the product was ful...
New buyers scam
So I just got screwed by a buyer and EBAY.... situation.... buyer buys a coat for 150.00... waits 4 weeks, requests a return, stating the coat is defective. Ebay forces me to accept the return without proof from the buyer. Ebay provides a label with ...
Need help with adding tracking information
Purchased an item and wrong item sent by seller that does not accept returns. Seller refused to accept that she sent the wrong item. I went through ebay to resolve the issue and I returned the item to the seller before the resolution. Ebay sent me a ...
eBay Return gone wrong - need help!
Buyer stated the item's packaging was dented and wanted to return it. I asked for pictures and the buyer didn't provide them. After a few days no replies after the first reply saying the buyer attached a photo to the return claim which it wasn't. I g...
Return shipping label. Does the attachment mean the buyer received a return label?
As the seller, I agreed to refund a buyer's purchase. The buyer is to return the item. Does the attached mean the buyer has already received a return label? How do I know if they did?
Should I Pay For The Shipping Costs?
The seller sent me a knock off version of the item I ordered, so I requested a return. After 3 days of them sending the same message they finally accepted the return. They also told Ebay that they couldn't provide a shipping label. Ebay messaged me t...
cant close completed return
the buyer requested a return, i accepted, she shipped the return i got it, all was fine so i issued her refund, she messaged that she recieved it, but i cant close the case because it says its waiting for buyer to confirm geting the refund, i message...
Ebay approved return-shipping label issues
I recently had a return approved for defective equipment. The seller has already tried to get me to return the item without accepting the return through Ebay and has tried to get me to pay for very expensive shipping myself. They're also sending DM's...
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