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Returns
Discuss how to manage returns with fellow sellers
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Remorse return

For context: i have a no return policy and A buyer claimed I sold them a damaged item, they provided pictures, but clearly in the pictures I provided, the item was undamaged when it was shipped. The buyer could have dropped the part and damaged the e...

issuing a return as a seller

As a seller, can I issue a return for a customer when the original listing stated no refunds or returns? I'd like to get the item back and issue a refund to the customer. He states he cannot start the process because the ad stated no refunds/exchange...

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