Good evening. I sold an item for $135 today and the buyer is requesting a refund 10+ hours later AFTER it was dropped off at UPS. They are willing to take a $35 loss and pay for a shipping return label. My listing has “No returns” set which I underst...
If an agreement on a refund or return has been reached in communication through the eBay text streams and then the buyer renegs on their end of the deal, will eBay find that to be a verbal contact since it is 100% verifiable by then? The buyer pushed...
I had a customer order a card and then said the card had a major flaw which is a dimple but I listed the card as excellent condition. I did not put mint or near mint. If it was very good it would have to have a crease with corner wear which it does n...
I sold a used electronic item with it needs calibration in the description, they have now asked for a refund just over a week after receiving. I ensured that it was fully working before shipping it to them. They are saying the item is damaged and wou...
I bought an item and it was sent by national mail, the tracking system indicates that it is still on its way, but I already received it, I requested a return because it was damaged and the seller accepted it, but he does not answer the messages where...
Sold a Zelda GameCube game. Buyer immediately said it didn’t work. It just arrived today and of course is not the same game disk. The disk I sold them was almost mint and the one they sent back is totally trashed. I have several photos as proof or ev...
Hi all,Last year my working company went bankrupt and the owner disappeared, leaving 6 months unpaid wages and some merchandise in partner's warehouse. Luckily, the warehouse owner let us sell the good and share the incoming to compensate each other....
So I wonder if anyone has any experience with such a situation that I have just encountered. I accepted a return for doesn't fit, no problem. Buyer sends the item back in a medium flat rate box, USPS accepted this with a ground return label on it. I ...
I check before I bay and by the seller fit my car. When I receive the idem and try to install, it is too small. I ask the eBay to return the idem. I have to pay for shipping back to seller. Why? Don't was my fowl. I live neutral Feedback and I explai...
Well, this is a new one one me. "We wanted to let you know that a bid or order for the listing below was canceled because of an issue with the buyer’s account." So they told me to recall the item. So I did. I presume I am doing to be out the shipping...
Chinese buyer purchased an item from me (I am located in USA) on eBay. After payment I waited like 4-5 days before shipping (had an emergency) then I shipped and next day I get message from the buyer “hey, why did you put so high amount for the item,...
I made a purchase of two of the same item, I decided to return them... The case was accepted and a label provided for me as the listing stated everywhere that it would be covered by the seller in such and event. The tracked return label provided thro...
To all sellers out there...I made a HUGE mistake! I accidentally issued a refund to a buyer (a 50 star one and above suspicion in communication), who paid and then asked for a return, as the shoes were "fine" but "too small"!Of course, as time went b...
Hello, I recently sold two items that were sent to the wrong buyers, due to a mix up at the post office.They each agreed to return them to me and I sent the correct items back to each of them. The buyers received the correct items and are satisfied b...
I purchased a camera that's undoubtedly defective (I have another identical camera that doesn't experience the issue). The listing says returns allowed within 14 days, buyer pays return shipping. I used it for an hour, experienced the issue, messaged...
