Returns

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eBay Commerce Inc. −$31.37 April 30, 2024 . Authorization Purchase details Purchase amount $31.37 Total $31.37

seller ships damaged item. said i had to close return before they could ship replacement.

I received a broken item. I opened a return and the seller contacted me immediately and said I had to close the return so they could generate a shipping label to send me a replacement . I closed the return and realized it is probably a scam. They shi...

sell laptop

I refunded the money from the sale of my item but I never received the item and I have 3 weeks waiting for my item and the laptop price is 800 dollars

trying to return an item not as described

Seller agreed to a return, and won't issue a return shipping label

Resolved! PayPal has asked me to return the item to seller, but seller name is "eBay S.a.r.l.". Is that OK?

Hi there,Could anybody confirm please if it's OK or NOT, but I won a dispute/claim as a Buyer and I need to return the item to get my Refund. BUT!, in an email that I've got from PayPal it says that: "The item(s) you received must be sent to the foll...

Resolved! Ebay agent asking for my personal data when trying to return an item?

Been buying on Ebay for almost 12 years now. Am a Veteran. Bought a lot of cool stuff on here. Also bought a lot of duds on here. What I mean is, defective electronics, counterfeit goods, etc. You already know. Wasn't so bad before 2020, but since 20...

Didn't Receive an Item and Ebay's automated system is no help

Okay, Ebay's automated system where you can't converse with a live person anymore is frustrating.I ordered an item on April 17 and as of April 29 never got it. Now I want to open an "I Didn't Receive It" claim, but when its automated system comes up ...

Questions on a sketchy return

Im sure I don't have any other options but a full refund but, just for the sake of things, I can't help but to ask for other peoples thoughts/stories/suggestions. I've been selling on eBay for quite a while now and have extensive experience dealing w...

Resolved! Can I return a car I ordered thru Ebay but was sent by an other supplier that says he has a no retur

there are on highlighted errors

Resolved! How to respond to a return made outside of eBay rules

I need some help here; already posted this, no answers, maybe I put it in the wrong place. Anyway... A buyer purchased an item from me, received it, couldn't make it work and decided to return it through eBay's normal return process. The buyer subseq...

Resolved! Speaker does not work

The speaker that I received today does not work and now I cannot get a response from the seller

Will refund of a return include the cost of shipping item to me?

Will refund of a return include the cost of shipping item to me? If I buy a baseball card for $10 plus $5 for shipping and the seller accepts returns but return postage is at my cost, will the seller issue me a refund for $10 or $15. My return postag...

Scammers returning useless items and eBay siding with them- I can't be the only one!

In the last few months I have had a group of scammers that have figured out how to exploit the eBay return policy. They buy an item from me (always the same item), receive it, start a return thru eBay, print the label and send me back a worthless ite...

Haven't received my refund.

I bought an item from a seller that was a scammer (never sent the item). I did all the steps that E-bay told me to do and it says my payment has been refunded, but it's been about two weeks and I don't see the refund in my PayPal or bank account. How...

Feedback Extortion/ Scathing Negative Review

I have a buyer yelling and screaming at me in my messages because they claim that the old used climbing helmet I sold them smells like mold/ mildew. I washed the used helmet with warm soapy water and it was very much dry way before I sold it. It was ...