Returns

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seller offered a $20.00 refund but said I must cancel my return befor they can pay me is this right

I have a bad part that I ordered, the seller offered $20.00, and I can keep the Item. But said that I must cancel my return before they can pay me is this correct???

Buyer Not Opening a Return Request

A buyer contacted me and was not satisfied with her purchase and she wants her money back and threatens me with negative feedback. She is not a new buyer. I told her I offer free returns and eBay will give her a free shipping return label. Her next m...

Item not received

How do I talk to a representative?

I need to return a defective laptop screen, but I don't see an option to return it.

Hello, I need help. Several months ago (6/27/2023), I purchased a laptop screen (paid $85) to replace the one I cracked. When I installed the new screen a few days ago, the backlight flickered and I couldn't adjust the brightness with the Fn keys. I ...

Messed up after being scammed and unsure how to continue.

About two weeks ago I ordered an item from someone without knowing they were a scammer, and they've stalled my order until past the estimated delivery date. The problem is, I opened a return request before the estimated delivery date and now I have n...

My recent experience with Donner refurbished

I just received notice from Donner Refurbished that they will provide a full refund for a purchase of an item that was not acceptable. That is all that anyone could ask for. I will not be afraid to buy from them in the future. Kudos to Donner Refurbi...

Why can’t Ebay process a simple refund

I disputed a purchase made some time ago. Ebay agreed that I should be refunded for the purchase but I have yet to receive that refund. I keep following up ( 4 times and counting) and I just keep getting the runaround from Ebay staff. same canned **b...

I want a quick refund

Hello.I couldn't use the return label and now I'm in Korea, so I paid for the return shipping and sent the return to the address on the return label. But the address that eBay told me if the seller cheated on me was wrong, so the item is currently at...

Resolved! return request without pictures

Hello,I am having a question about the return requests on eBay. Am I obliged to accept the return from a buyer who claims that the item arrived damaged, but refused to apply pictures or more detailed information?

order 24-10131-92747

El 1 de junio de 2023 se ordeno y pago el siguiente articulo. Van mas de 4 y medio meses y no se ha enviado el articuloOrder Number–24-10131-92747heaterFecha de orden 1 de junio 2023Vendedor bobo 55776importe== $31.99Paraffine wax heaterse intento ca...

Getting the run around from a seller...Help!

I have a purchase that isn't being shipped. It has been almost a month and they keep giving me the run around about shipping and refunds. I received a **bleep** tracking number that doesn't track. They have also used a similar tracking number since m...

Return question

I offer two week returns. Ebay accepted a return after one or two days, and then SENT a refund for me! All this without my approval within the 2 week period, and NOT asking for a return of the item1 Anyone know what's up? Is it something I missed? Me...

Necesito hacer una devolucion

Return phone

I sent a phone for return -refund case but up to now there is no update and in the system shows not delivered but when I track it, it shows that i was delivered. The details of the return items;Samsung Galaxy S23 SM-S911U - 128GB Please help me resol...

Sell purchased part back to seller

Hi I recently received shipment for:MINT! Genuine TA4-2060-001 La-z-Boy TiMotion Actuator 10.000036.0001 15970014-00$149.95Unit price $149.95Estimated delivery:Wed, Aug 30 - Thu, Aug 31Order total:Subtotal$149.95Shipping$19.95Sales tax$10.11$180.01 (...