Returns

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Resolved! How would you handle this one. I sold an item mid September, yesterday I received a return request

....three months later."Hello, good evening, I just checked my package and it is not what I expected because I was expecting the carabiner in the main photo, not the small one." The caveat being that the reference to "the small one" is that there was...

Ebay Hurting Small Business with INSANE returns process!

I make my items per order. Basivcally vinyl stripe kits for cars and they are made per order and require skill to install. As of a few months ago I no longer am able to charge a restocking fee when someone returnes an item damaged during install or r...

Zip Code Return Scam and Ebay Refunded Buyer Even With Evidence from Shipping Service

I'm looking for some advice on what to do or on how I can get support. I received two buyer returns for items that total over $1300. The buyer used their own shipping label with an address that's in my zip code, needless to say it shows delivered but...

Seller had negative feedback removed

So I bought a pair of shoes sized 11 but they ran very small and felt like a 10. This wasn’t noted anywhere in the description or title. I tried returning them and the seller refused, so I asked Ebay to step in. They didn’t honor the return or appeal...

Returning item to overseas seller

I purchased a new watch from a seller in the US (I live in Australia) and when it arrived I noticed that there were some hairline scratches on the side of the watch. I’m a bit OCD so I opted to return the watch after clicking “item arrived damaged” b...

Refund

I purchased an item and sent it back. I got the refund from PayPal and then PayPal took it back out of my account. I ordered the item from eBay. I checked with eBay and it shows that the refund was sent to me and then in the history it shows that the...

Return

I need to return an item I purchased. Seller and eBay can't find my order I have order info in a confirmation email from seller. Can get help

clloseda started refund with not saying why

I bought two pairs of pants that was sapose to be size 36 but when i got them they were a size 30 or 32 waist now i started a request for a refund and all i got was return closed douse not say nothing else about it and i have text the seller twice ab...

Defect Removed and add back one month later

Hello, I had a transaction defect placed on my account back of end of October. Buyer returned item without giving me tracking and opened a case once it delivered. I had no knowledge that the item was returned. I buy a lot of things online so it’s a l...

Returning item using ebay label

I wanted to return an item and eBay had provided me with a label that said "print label" or "provide tracking number". I printed the label and had USPS pick up the item. I got an email today from eBay saying the case was closed since I did not provid...

Need to return an item.. I order the correct size. Wrong size delivered.

I have the original order, Need immediate response.

report Froud for seller from china

this system is not protect us to many Froud

Resolved! Ebay return. Problem with label.

Here is what Ebay customer service sent me--- I've reviewed the details of the request. The buyer is returning the item for a full refund. A return label was provided to the buyer, but there was an issue with that return label. We're asking you to ta...

Buyers return request SCAM.

Vast majority of cases when buyers request return, it is a SCAM to get something for free. They hope that a seller to avoid paying for return shipping, will let a buyer keep the item. Due to eBay policy of AUTOMATICALLY favor the buyers in a dispute,...