eBay Help
tod184
Trailblazer
Community Member since ‎08-05-2007
‎04-25-2024

User Statistics

  • 641 Posts
  • 8 Solutions
  • 515 Helpful Votes Given
  • 354 Helpful Votes Received

User Activity

Buyer Not Opening a Return Request

09-19-2023
A buyer contacted me and was not satisfied with her purchase and she wants her money back and threatens me with negative feedback. She is not a new buyer. I told her I offer free returns and eBay will give her a free shipping return label. Her next m...

Ebay Tracking Numbers not showing up again 2/23/23

02-24-2023
Purchased 3 shipping labels through ebay on 2/23. The packages are still in the Awaiting Shipment - Print Shipping labels list in Seller Hub with no tracking number there. I go to add the tracking and it says "The tracking number cannot be changed be...

Moral Dilemma?

07-15-2022
I sold an item, under a different account. When checking the tracking it got as far as the buyer's local post office and then said "Insufficient Address". I sent the buyer a message and asked her to check with her Local Post Office and to update her ...

Shipping Insurance Question

06-10-2022
Can a seller purchase package insurance through eBay that is less then what the customer paid for it? Example: Item paid for at $116 and I change the declared value when I buy a shipping label to $100. I plan to pay the extra $16 to the customer myse...

7 Out Going USPS Packages not picked up today.....does that mean defects?

05-28-2022
I purchased 7 shipping labels (stamps.com) and prepared 7 packages to be picked up today ( Saturday 3/28) . My mailperson never showed up or claimed he was unable to get to my mailbox, and now they will not be accepted until 5/31. How do I prevent ge...
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