cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Item not received

How do I talk to a representative?

Message 1 of 3
latest reply
2 REPLIES 2

Item not received

Most issues on eBay can be handled without talking with a "representative".

If you made a purchase on eBay, you saw an estimated delivery date in the listing. Has that date passed by at least one day? If so, then you need to open an item not received case and you have 30 days to do so with eBay.

If that's not the problem, how about returning here and giving us details? These Boards are composed of many experienced eBayers, both buyers and sellers, who volunteer their time here to help others if possible.  

Message 2 of 3
latest reply

Item not received

Did you receive something but not the correct item? Or have you not received anything?

If you haven't received anything. Go to your purchase history. Find the item and click on item not received.

If you received something but it is not what you purchased. Go to your purchase history. Find the item and click on item not as described.

Message 3 of 3
latest reply
About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: