Returns

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Return sent to wrong address

eBay just indicated that an Item being returned to me has been delivered to a PO box in a different zip code. I don't have a PO box. The buyer returning the item printed the shipping label through eBay returns but apparently it has the wrong address....

Returning an Item

The seller sent me a prepaid label to return a CPU. Thing is, it's a personal label, there was no return initiated, and it was sent through ebay's messages. I'm not sure if that's how it's done. Usually as a seller, I initiate an ebay label or attach...

Sellers Rip Off w eBay Help.

They are sellers on this eBay that are using the system to steal peoples money. I purchased a pair of shoes and tried them on in an instant return them to the box and ship them back. Seller can’t pass by my $165 out of $330 and said that I return the...

Received a small package from CS@Orangeconnex.com which I didn't order

I just received a small package from CS@Orangeconnex.com which I didn't order. I opened it and it was a small 5" white teddy bear in it. When I read the article, it said it could be a brushing scam. What should I do with it? Does anybody received a p...

return labels

I accidentally shipped the wrong item to a customer. I am shipping another one immediately since they still want the item. How do I send them a return label so they can ship the wrong item back to me?

eBay. The Sellers Advocate

refund help

I returned three fabric flags to the seller. The seller refunded me for one of them but hasn't refunded me for the other two. I returned them all together. I provided him with the USPS tracking, and he is dodging the refund, refusing to refund the ot...

Label makers

Does not work need to get refund , no tec support,

returns ,

i read that ebay pays for the returns on ebay page, then another page on ebay say seller pays, i sold alot of stuff on ebay for years, i would get some ebays, that would change there mind and didnt want it after recieving it , or say something is wro...

Resolved! If I request a refund on a package and the person decides to ship the item what happens?

I purchased an item and the person has not even shipped it yet. I requested a refund and eBay is processing it right now. If the person decides to ship it and give me an update are they allowed to do that? I requested to cancel the item and for them ...

Resolved! Do I still have to return item if refund has already been recieved?

Long story short I ordered an item that arrived defective/not in working condition, so I of course requested a refund. Upon requesting, a return label was immediately provided to me & Ebay gave me a date as to when I need to ship the item by, which I...

Refund to customer

Thank you in advance-I have received a refund request due to item arriving damaged. While processing I received a "red" notice that they had nothing to charge it too? Ebay has taken, "charged", my account on file before, so what should I do now. I ne...

BUYER PURCHASED ITEM I FORGOT TO TAKE DOWN!

Hello, I'm confused how this all works. I had something up for sale and totally forgot about it because I've been busy with work and the pandemic in general. Someone had ordered something from me, but I had already sold the item elsewhere. However, b...

High Rate of Returns Fee

So I have been charged an extra 5% in auto part sales which is mostly starters and alternators. I am a top rated plus seller now on Ebay over 17 years. I use Ebay fitment detail for year, make, model searching. I have plentiful detail in 4 places inc...

Resolved! A seller want me to break item

A seller’s remote control doesn’t work. She has asked me (over eBay channels) to smash it and provide a photo, I suppose to prove that I am not using it and to allow her to avoid paying return shipping. Should I?