Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Payment

I sold two items yesterday. Both payments went to processing on my ebay app. Today i checked again and the payment said cleared this has not gone into my bank or paypal in fact on my banking app it says ebay tried to take money and not no money has b...

Ebay website in general seems to be having problems lately ?

The listing tool for me is still not working for premade templates, now im seeing certain shipping options for my items are not coming up on the listing page even though if I go to revise, they show in the options for shipping. What seems to be going...

HAS EBAY DROPPED PHONE SUPPORT? YES OR NO?

This is a simple question that no one seems to be willing or able to answer. Has eBay dropped phone support? is there a single eBay representative who is willing to stick their neck out and answer a simple question? I mean, fine, drop a service that ...

shipping label problems

I have a paypal account and when I purchase and print on ebay the label cost has been coming out of paypal and sending payment to ebay.Now when I look at my performance, ebay is taking out of my sales for shipping label cost. So I believe ebay is get...

Automatic Bidding

Automatic Biddings as a process is not available for all the items in my ebay account , Also the option Enter The Max Price or Bid is not appearing in my board . Any suggestion or help ?

Access Denied

Access Deniedhow do I get back into ebay ? I am unsure what is going on, this is the message I keep getting,,, You don't have permission to access " ebay on this server.Reference #18.ce794668.1623836078.31917e37

Can't Edit Listings throws an error when saving! HELP

Can anyone help, every time i edit then save a listing it takes me to https://www.ebay.com/n/error Its getting on my nerves and cant contact ebay agent as none available Also tried 3 browsers no joy

business policies shipping options on sell form has changed and makes no sense

shipping details refers to busines policies. what is that? shows paypal as an option, i have lost international shipping option and can see calculated shipping only. was on with live chat for half hour they could not fix and did not see it from their...

eBay deleting SKU numbers from listings

Hi Everyone, I am having this issue where ebay is deleting the SKU number from some of my listings. It happens to individual products and products with variations. About 3-10 SKU numbers are deleted a day and there is a pattern in how they are delete...

Checkout

Started checkout process by clicking on pay now and page jumped right to order is in without going through payment option,leave message to seller or details of sale.

Unusual Item Specific Found

I was updating some required item specifics under collectibles, and the following specific was there, at the top of the pull down option menu. Item Specifics Why does under "Franchise" .Hack// appear as a selection? Recognized franchise the product h...

I got scamed 15 minutes ago for 300.00

I really don't feel like sitting here. But you need to know. It felt wrong yesterday and Sunday I have a name and other stuff when I said something they deleted evrythingi grid saying something yesterday couldn't no way to get whole of someone

Problems printing labels

I am unable to print labels this morning. The message reads: USPS is experiencing significant delays across their delivery network. Please consider using other carrier options that may provide a better buyer experience. and then reads: Additional tex...

Still getting "We looked everywhere page"

I'm trying to list some items and get the 'page not found'. I know others were having that problemlast week but I hoped it was fixed now. Is it still a problem or am I doing something wrong? I've been doing this for years and have never had this prob...

Buyer Feedback Not Showing

I used to get around 6-8 feedback a day and not I’m down to 1-2 for the past few days and I’ve been selling the same amount. On top of that, I doesn’t show me the number of feedback for the day on the top of seller hub page. Am I doing something wron...