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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can NOT answer emails on this computer!!

I can answer emails on yahoo or etsy but not on ebay!!

Resolved! Can not send message

I can receive messages but can not reply in the message box bottom left corner 2000/2000 appears. Letters can be added using the curser for each letter. Answers can be set on cell phone where is the problem

Can't send the message via ebay !

Please help!The potential buyer wait for measurements of the coat I'm receiving all day this message----- You have exceeded the maximum number of messages you can send. Please wait 24 hours to send more messages. It is first and only one message I tr...

Buyers still being shown invoiced freight totals that have been multiplied by the item quantity.

I originally contacted eBay's support team regarding this error in early February (with two additional follow-ups in March), but we still have customers report this same issue almost half a year later. For listings where the shipping costs are manual...

You have exceeded the maximum number of messages you can send. Please wait 24 hours to send more mes

This is the first message I have sent in days, maybe weeks and it blocked me. "You have exceeded the maximum number of messages you can send. Please wait 24 hours to send more messages."

E bay messages : Special offers, discounts, great deals .... how to disable it ?

Hello ,please can someone explain , or give info how to disable receiving this type of mails from e bay ?I did go in my Account settings and there I can't find possible solution .I have not indicated anywhere that I want to receive such special offer...

Suddenly got a "complete Business Verification" when listing an item

I have successfully listed one item for sale, in ebayMotors category. But when trying to post another one I am prompted with "In general, eBay requires sellers to complete Business Verification (please refer to Business Verification Guidance) or comp...

Seller Hub- Listing Page Views Not Equaling Traffic Page Views

Title is kind of self-explanatory, but for awhile now in Seller Hub my page views under the 'Current Listing' section are not the same as my page views under the 'Traffic' (Performance) section. eBay just making up page view statistics now? Glitch? L...

ANY ETA ON RESOLUTION FOR SCAN SHEETS NOT GENERATING ?

This has been going on for about 3 weeks for some from my research for us its been over a week. USPS pickups are not going to continue to individually scan 30-50 packages a day for us. This bug or whatever got messed up on the backend is a pretty big...

No More Messages For You

I received a message from a seller that the item had shipped and I should get it in two days. Problem was, I did not bid on the item (I had inquired a few days back about the items specifics, though). So I went to reply and let him know he had the wr...

Can't 1list or revise or buy. Is this an issue others are getting?

Tried to revise as well relist/sell an item. Gives the below error that others are also getting. Then tried to buy an item and I get a notice from anything I try to buy, where the buyer's item is not available. This is for anything I try to buy. I al...

Messages

Why can't I read my messages from my account? I have to sign into my email to read any messages. Thanks

Technical issues

As a Seller, I am NOW unable to respond to any questions. I called for help and they told me I had exceeded the limit of responses! I got ONE question today and can't respond. Now I tried to revise a Fixed price item and it will NOT allow me to chang...

As a Ebay Buyer we are really getting tired of seeing this !!!!

Sorry, we couldn't complete your request. Try again later. This is what we have been seeing lately as a buyer when trying to track the packages we buy on Ebay.We use Ebay for items that we are out of stock at the moment until our next weekly shipment...

Cant reply to User and buyer messages via Ebay Messaging

Cant reply to some buyer and user messages via Ebay messages since Ebay changed its message policy ( and the appearance of the reply screen we see). Cleared cache and tried different browsers- same result. Only way we can reply to buyers needing supp...