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Current and resolved technical issues - updated as of 3/25/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Ebay uk website will not load on my computer yet everything else does! Who can sort this for me?

I have been trying to go onto eBay uk website for three days now and it does not load! Everything else works, hence, eBay.com, because I wouldn't be here else would I? I am in the UK and so, want to get back onto eBay uk and buy something again. I am...

Sales have been few and far between for the past week. Anyone else experiencing same?

Sales are way down or zero. No messages, either.

Resolved! Buyer reporting that listing shows Free Shipping but listing has calculated shipping

A buyer contacted me this morning to ask why my listing was showing free shipping but when she tried to buy it showed a shipping charge. I am not offering free shipping but this screen shot the buyer sent definitely is showing that. Is there anything...

[RESOLVED] Known Issue: Unable to print eBay standard envelope labels (option is greyed out)

What is it? When attempting to purchase and print a shipping label using the eBay standard envelope service, members are unable to proceed as the options is greyed out. Is there a workaround? No workaround is currently available. An alternative to co...

Resolved! eBay Standard Envelope - Greyed Out for Sports Cards since Category Changes!!

Adding to the pile since there's hasn't been an announcement on this. Any cards listed and sold with eBay Standard Envelope since early Tuesday morning (5/11) and as recent as just now, when trying to ship the option to choose Standard Envelope is gr...

Error selling items

Hello, when I’m trying to sell it’s saying I’ve listed the max amount of listing this month - but I haven’t listed anything! What can I do?

latest ebay update

Is anyone disgusted with the changes in the latest update - especially relisting. It used to be that when you went to unsold it went directly to relist and with one line you could put in the item name. Now I cannot not access it the way I used to and...

Ebay standard envelope shipping not working

Will not let me purchase standard envelope shipping when that is what the buyer paid. Defaulting to media mail. Shipping will cost more than the buyer paid for everything.

Resolved! All of my sized boot searches are broken

I have about 15 searches saved as bookmarks with specific boot sizes and widths set up as filters. None of them work today. I get search results as if those filters never existed. Most of those searches don't even have the option to re-instate a size...

Tracking on Safari

I have Been having a problem with tracking on Safari for days. Site shows tracking # but will not show any info.-No problem with other browsers

Eaby not working properly today

Working on ebay and when accessing specifics to change things says there is a problem and format is different today

Item specifics section has disappeared from existing listings MAY 11, 2021

Top-rated seller here for over 20 years selling on eBay in Action Figure category. Suddenly today, all of my long term listings had their item specifics sections deleted! And when I go into each listing to try to re-add, the item specifics section is...

Ebay app doesn't work when it comes to view sellers other items.

I am experiencing problems with the Ebay app when I want to see a sellers other items. You can do that in two ways but neither of them work. I get the message that there are no results, but that is not true. Can this be fixed?

Is anyone else having technical problems this morning with listings.

Unable to List Adult Item

1. For some reason eBay will not allow in the Everything else/Adult Only/Other category tor condition "used" to be selected. There is only "New" to select. 2. THEN eBay will not allow the listing to be created, showing the error: It looks like there'...