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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Messages

I have been trying for 2 days to access my messages. It shows I have 24 messages and every time I click on them it just gives me recently viewed information. I sent another seller a message and can't view that messages. Don't know what to do.

Sold Completed Listings not showing up in searches or user's store.

I watch youtubers who do ebay to help me find new items to sell. This one particular person on ebay has been very helpful. However when the youtuber does videos of completed and sold listings, I cannot find them in completed searches and they do not ...

Unable to Print International Shipping Label

Cannot print "Ebay International Standard Delivery" Ebay Shipping labels today. Another user posted same problem in the "Shipping" forum. I'm trying to ship a package via eBay international standard delivery and keep getting an error message: "Someth...

keep saying tech support is not available

I need to talk to customer service but it keep saying Sorry, our system is temporarily unavailable. Please try again later, or you can try to resolve the issue by contacting the seller.

cancel the order

CAN NOT COMBINE INVOICES ON EBAY MOTORS

When a customer buys more than one item can not send combined invoice. Called ebay for over a month. Please help

Experienced Seller Board

Anybody know how to transition from the Powersellers Board to the new Experienced Seller Board? I'm blocked out of it. Thanks!!

Can't Finish a Listing because page says "Saving" and the wheel at the bottom is still spinning

HELP! I was listing yesterday just fine when all of a sudden my listing template page froze on Saving. I can still edit my listing on the page but I can't post the item because the wheel to post is still spinning and the words "Saving" are still at t...

SAFARI LOG IN ISSUES NOT FIXED, OVER CHARGES, EBAY PHONE STAFF, SALES, SAME

Brittanie, thank you. Ebay Store owners. Though annoying, just ignore the service reps when the repeat a problem never mention and/or try to get off topic IF THIS HAPPENS, Please state your user id. Tell the representative to contact tech support, te...

Listing down

about to finish my listing click on List it and it tells me they cant find the page. Anyone else having trouble

Ebay weirdness!

I try to give good feedback but the following is really weird! I find my fe edback in another seller's feedback!!!!Happens all the time! Why should I do it if the seller isn't getting it. I can't be the only one!

Print Label / Shipping Page - All Shipping Carrier services are not available.

When I go to the print labels and ship packages interface for a sale, the shipping carrier interface to choose shipping options is completely missing, except the text "No services available". Anyone else experiencing this? Ebay's system status page s...

Resolved! Listing of Gem Mint Non-Sport Trading Cards requires we lie

In the individual Non-Sport Trading Cards Categories, we have to lie and say our card is used before we can proceed with the listing. The only option given is "Used". Take a look at all the Gem Mint 10 Graded cards listed as used in the category. Is ...

eBay Labels Weight Errors For First Class International

Submitted a similar item a few days ago but could not find today. I had the same problem to day but found a work-around. Attempted to print a label for a 2-ounce item in a 2-ounce box for a total of 4 ounces. Label could not be printed with 2 ounce i...