Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

[RESOLVED] Known Issue: Unable to list items due to 'Connection Refused' error

What was it? Some members were reporting that they were unable to list new items or list from templates, receiving an error that states, "signin.ebay.com refused to connect". Is there a workaround? -This issue has now been resolved, please review fur...

Having difficulties all around!! Extremely Frustrating .

I am having trouble with sold items resisting themselves?? I am having issues with my listings just erasing while I am working on it, I will work for some time and have a good paragraph explaining about an item in the description and “poof” it’s gone...

ELIMINATING CATEGORIES NEEDED FOR 'ANTIQUES'

I have been with ebay 25 years....always 'above standard' NOW THEY WENT AHEAD AND ELIMINATED CATEGORIES ALL NEEDED FOR MY ITEMS They basically 'put me out of business' WHO AND WHY WAS THIS DONE

cell Phone buyers not seeing full description and/or combined shipping instructions

I offer combined shipping. Instructions are in the "FULL" item description...Customers are not seeing the information when they use their cell phones to buy things. I then wind up refunding the shipping overage. This would never be a problem except f...

Bug in Drafts?

The photos in My Drafts are not showing , anyone else?

flaw of ebay cancellation process

ever since they get on to manage payment everything is messed up for the sellers now this is the latest on my encounter:i cancelled an order due to an issue with the buyer shipping address before even shipping the item so the buyer gets refunded but ...

Still unable to list an item for sale!

I contacted an Ebay customer service rep at 11:40AM CT today and still now at 1:50PM CT I am unable to connect on their website to list an item for sale. According to the customer service rep, Ebay has an internal problem right now and their IT depar...

Photos not uploading or taking a very long time to upload

Anyone else having this issue currently? Any photos I try to upload to a listing take either forever or simply get stuck at 100% upload and refuse to complete period. Frustrating to say the least.

June 2021, having to log in on laptop every time I go to work - even w/"keep me logged in" is check?

I have searched the forums only to find old data and it is not relevant to my query. This problem is with any of my PCs or laptops and NOT an app. All 3 of these PCs have the exact same problem (even after clearing all cache). I have made sure my eBa...

can't access to do a single listing

I am unable to do a single listing. Is anyone else having this problem?

Edit a draft.

Anyone else unable to edit a draft.

"Firefox Can’t Open This Page" when trying to sell similar or revise a listing.

While trying to create or revise a listing I am getting this message embedded in my listing form in the "sell it faster" area of the form. Where you try to add promoted info and discounts for multiples. I can still list but can not access those areas...

List an Item Not Working

There are now several posts saying they are having difficulty 'listing an item' today.I am just getting the 'twirling circle' perpetually with no connection.All other eBay systems seem okay.Probably just locked solid with traffic due to the capped se...

Cannot link my exist paypal

When i go to link my PayPal only come create new PayPal account.cannot link my existing paypal account

Made multiple "active" listings for a new store, but only 1 is showing up?

I posted 13 listings yesterday after making this new account, but I noticed after a few hours that only one of them was visible when I checked my profile/search results. I tried ending/relisting them (because I'm impatient), but it's been ~21 hours s...