Over the last couple months we have been seeing a dramatic increase in
buyer fraud. Specifically, buyers sending back their Used version of the
New part we sent them. We used to get this maybe once a year but it has
happened 4 times in the last 2 mon...
We have received 3 such emails in the last @month for UPS labels. The
emails tell us we owe additional money for the shipment in question.
Small amounts ($2-$3), sure. But they add up. (We have received several
other messages such as this over the pa...
When I view our listings, I no longer see the sales history.
371784640290, for instance, should have sales history of nearly 150 but
it appears as if nothing has sold, once in the listing. It still shows
on the results page (if you search by part num...
I just processed two UPS labels. In both cases the buyer was
under-charged for shipping. (Either that or we were over-charged.) In
the first case the buyer paid $10.51 and we were charged $11.86. The ad
is set up with a $2 handling fee. So they shoul...
Buyers can choose UPS Ground as the shipping method, even though their
address is a PO Box. Why? eBay won't let me select UPS as a shipping
option when it comes time to purchase a label. So they can tell it's not
a valid option for me. But the buyer ...
Boy do I wish that were the case. But I am only talking about a certain
type of fraud, and I was concentrating on higher dollar items as well.
(Granted, I was not entirely specific about that...)
We just received another fraudulent adjustment from UPS ourselves. We
sent an item in an 18x18x8 box. We entered the box as 20x20x10 when we
created the label. The weight was also entered high after we measured it
(using the same scale we use for tho...
We just received another fraudulent adjustment from UPS ourselves. We
sent an item in an 18x18x8 box. We entered the box as 20x20x10 when we
created the label. The weight was also entered high after we measured it
(using the same scale we use for tho...
Well, they picked back up to a more normal level today. So I'd say
something was definitely going on with eBay from Sunday through Tuesday.
WAAAAAY below average before today for this time of year, same period
annually, daily sales, weekend sales, et...
Down about 33% this weekend, compared to typical weekend. Down @75%
today, compared to a normal Tuesday, which is usually our second best
day of the week... I came here specifically to see if anyone else was
experiencing something similar...
