Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Blue Swirl When Viewing Items

I get constant blue swirl when I view an item's photos. See my snapshot below. I have rebooted my iMac running Foxfire with the same results. Has anyone experienced this?

Bug report: Return Options GONE (since specifics/categories update)

eBay, there is a serious bug keeping us from seeing/selecting return options in some categories! Please fix this asap!! It's been 8 days since the item-specifics/categories updates were rolled out... When we try to edit an item, our return options di...

Resolved! Emailing listings to friends and customers.

Hello, In the past we have been able to email a specific listing to a customer or friend.Currently when attempting to email a pictured listing, the ebay sentence at the end says "null" on my email i am preparing to send ?It was working perfectly taki...

how to improve ebay for the better

ebay is a very good sitesi love it so much because i have shipped with it in many instancesbut the only technical issue is that i have been unable to contact my sellers in case of any emergency

Now Best Offer Does Not Work!!

Now best offer does not work and all you get is a non-stop spinning wheel! The stupid inept monkeys are playing around again and making eBay more worse every day!

Spinning Blue Loading Icon?

Every picture I open now has this spinning blue 'icon' which never stops spinning. Anyone else? Also the ebay app often has the blue circle arrow icon for longer than it seems that it should. Are these issues related? Thanks

Details missing

Are the product details not working right now?

Variation photos not showing in app/Chrome/Edge, BUT show just fine in Firefox/IE/other browers.

Main photo shows just fine! None of the variation photos list in App/Chrome/Edge.I upload using my old .csv File Exchange file through Report Tools (or whatever the name is now). Coding issue on my end? on eBay end?example: https://www.ebay.com/itm/2...

spinning circle on all pictures

What's with the spinning circle on all pictures. Only recently started. Most annoying. What's the issue

ask ebay for help page down, not able to post pictures, cut, crop, rotate pictures?

Having issues trying to post pictures, there is no features to cut, crop, rotate pictures? is this a new format?also can not reach ask ebay for help feature, page just freezes to blank white?

Link not working

Seller Hub > Payments The little "visit my store" icon/link doesn't work.

Screen Shot 2021-11-19 at 4.20.38 AM.png

Bid/offer

Cannot offer or counteroffer or accept offer from seller. Button/circuit just spins. Ebay tech dept just keeps sending me to another dept.

Featured items not showing in my store

Pardon me if this is a common question, this is my first time here.... When looking at my store, I have 3 sections: Featured CategoriesFeatured Items Clickable Banner Everything is showing except my "Featured Items" Why and how do we fix this? Thanks

item no as describe - cut and paste error

I made a mistake in a listing due to cut and paste and tried to fix it but found it not possible due to locks. I don't understand why there are so many locks preventing a seller from correcting typo mistakes. I could not even add any comment to help ...