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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Watchers with zero views.

I don't understand. Listing are starting to transition to the 30 day views. Now I'm seeing watchers on my listings, but no views. Just Spitballing here. Could the zero views be caused by ad-blockers? I see that there is a listing of outstanding techn...

Views reset back to 0

All my listing views have been set back to 0 . I have more watchers on many of my items then there are views .路‍ Wondering if this issue is ever going to be fixed .

Resolved! cannot access account due to capture

I have an ebay account with sales and orders I need to send, problem is I have no access to my account. I try to login but all I get is the captha page asking to verify account by answering questions about animals or clicking photos, I cannot get pas...

Sell Activity has suddenly been altered

11 piece order marked as Unpaid, But the same order is marked as Paid and Delivered, for $30 more

Sorry for the drawn out topic, but since I am going to tag velvet@ebay I want everything laid out. I'm sure this is the umteenth topic about Unpaid item notices showing up in Purchase Histories. However I have not read one yet with the info I am goin...

Items marked unpaid but paid for & have been received

I don't know where to turn for help on this one; the sellers are no help. I made 2 different "bulk" buys from 2 different sellers. I.e. in both cases I added 3 books to a cart, got an invoice from the seller & paid. I already have paid for & received...

My watch list

When cleaning up my watch list, I mistakenly deleted ALL my watched items with 1 keystroke! No "Do you really want to do this" or any warning.

Not possible to report a list

This is somenthing happening for several days, and even was reported looks like Ebay is not interested in fix it. At the same time a rise in phohibited items are being offered and open the doors side to side to scams and to made Ebay less safe

New Saved Search Page is a Disaster!!!

Ebay has now changed its Saved Search page. Rather than one alphabetical list that was easy to navigate, ebay has replaced this page with one that has three columns with huge pictures in "date order". What could have been simpler and faster than just...

New Saved Searches Page - Here's a solution to get around the new Saved Seaches page.

I have read a number of posts about everyone’s dissatisfaction with the new Saved Search page. I agree that the new page is horrendous. But, here is a really good (easy) solution to the problem. Some may consider the solution even better than the ori...

Ebay postage

I have not been able to purchase shipping labels for the last few days. I click on 'purchase label' and it just spins.

Resolved! Listing Problem This Morning

I am having trouble listing this morning. Software accepts all inputs, including photos, description, item specifics, etc., but when I click on 'List Item' box, the screen turn dark and item doesn't list. Anyone else?

Sold items not showing up in Seller Solds or on Search.

I had an item that sold May 21, 2022. But does not show under my Profile Sold items or anywhere else on the site search as sold?The sold items shows under my orders, just no where else on the site. It's like it never existed.

Unwanted items added to watchlist

Within the past month, I've noticed random items appearing in my watchlist. These are NOT items I'm interested in, nor are they items I've ever added (even "accidentally" clicking on the little heart to add to my watchlist, then clicking off). The it...