Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Make an Offer Issue: a technical problem. {2517}

Frequently encounter issue 2517 when make an offer and never solved, any solutions? Note:It says ship to worldwide and my country is not excluded.

Purchases not showing up when I log in

Very frustrated that my purchases don't show up under "My Purchases". I need help. Any ideas?

"Something went wrong"

I haven't been able to see my saved sellers in over a month. It keeps telling me that "Something went wrong". I'm getting very frustrated that this feature isn't working because this is how I find what I'm looking for. Does anyone else have this prob...

Constant "i'm a human" verification??

On my desktop, I try to reply to a review and it makes me do the image verification, it accepts it, kicks me to the main eBay site. I go back to click my wish list, it makes me do image verification. Then kicks me back to main site. I try to look at ...

PopUp ads

Who else is very annoyed by the constant pop-ups advertising Capital One Shopping while navigating through the Ebay site to check on sales, bids, listings, etc. ? How can we get it to stop?

I am having trouble with ebay on my Chrome notebook. Is anyone else?

For your security we've temporarily locked your account. Please reset your password BUT won't let me

Help. I spent HOURs on the phone yesterday w/different ebay CS folks with no resolution to this. I went to do some work on my husband's account "merzies". For some reason it was asking us to re-login. Tried logging in and got the message:It looks lik...

return label

I have been trying to print a return label to ebay and has been unable to do it because i was getting this message We couldn't process your request because of a technical issue. Please try again.

cant list again

sell similar or create new listing kicks you out to sign in screen every time

Bulk labels showing already shipped items. Seeing items I shipped in Jan., Feb,. March!

I called this in to CS 2 weeks ago -- supposedly was given a ticket and I received a case #. It's still happening. When will this be fixed and added to the ongoing list of tech. problems? I am so annoyed by having to remove 20- 30 purchases per night...

it's not you it's us

When I have been attempting to search for items this week, when signed in to my account, I get it's not you it's us error message. I can see the search result list flash for a split second then this card renders. the network tab gives me a 429 error....

EBay daily search results emails no longer showing items

The daily emails I get from eBay with various saved search results are no longer showing search results within the emails. Which makes it pointless receiving these emails in the first place. This has been happening for the last few weeks. Can anyone ...