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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Problems with Payments?????

Buy it now, paid...got an e-mail saying Action Required - You need to resend your paymentI tried again, same thing. Tried a different Credit Card, Happened again. Anybody else having this issue???Ebay Aware? When will it be fixed?

Resolved! Trusted Devices - no option to add

Hi AllWe are a small business selling on eBay and we have four staff members (including myself) who need to access the account. We recently moved to two step authentication and this is causing issues as the 6 digit code is sent to the eBay registered...

Paid for items this morning card was charged double and still show unpaid wth

I had item in cart, paid and was charged double and still shows need to pay!! I also bought item buy it now was charged double and item never went to my purchased items and is still listed. What kinda junk is this

Resolved! Missing purchase history.

I signed in and checked my Ebay account to track 2 purchases I made 2 days ago. I only have one ebay account. When I click on purchase history there is none there, as If I have never purchased on EBAY. The purchases show up in my paypal account. Is E...

Account Stettings links are dead on Win 10 PC

When I go to the Account Settings page none of the links are active. If I move the cursor to Addresses or Payments or anything else the item becomes underlined but nothing happens when you click on any selection. Also if I go to the Help & Contact pa...

problem

unfortunately I can't tradesearch for any new systemI do not understand anything

Help & Contact not available

Hello to all ebayers, I have been experiencing several issues with ebay lately and I was wondering if any of you had this or if there is any way to solve this. To start with the most important, it appears that Help & Contact does not work at all. No ...

Customer service

How do you contact customer service now. I have been through every option on the page and everytime it comes up as We didn't find a good match for your search. Please try again.Any ideas?@community_team

The site isn't working property since ebay switched the language in Hungarian users

Since the last week the ebay.com almost unusable in Hungary.At the past the whole country use the site in English language, without problem, but now most of the functions isn't working due to the language change.The Account Settings not working, the ...

Ebay app (android) saying I need to update account details but page never loads on click.

I recently switched bank so added my new bank details, it then asked for the 2 micro payments to verify account (on PC) but it took ages for them to appear in bank, they have today so I went to input them but the page to input them has vanished nowhe...

Search bar drop down results

Att. velvet@ebayI will one more time attempt to describe my issue with the search for anything bar. When I click on the bar the results are 5 recent searches preceded by a clock face icon ...2 saved searches preceded by a heart icon ...and 2 saved se...

How do I set packing slips, shipping tags, etc to black-and-white only?

I need to be able to set things such that I get a black-and-white PDF when making a packing slip, shipping tag, and so on. The color default results in dim gray, which is very hard to read.

Is anyone else getting this error message? "Your connection is not private"

I log in to ebay every single day, several times a day.I'm on ebay almost 24/7.Today i get this error message. Anyone else? I click on "advanced" and it takes me to this.

Screen Shot 2022-07-05 at 8.23.26 AM.png

Screen Shot 2022-07-05 at 8.24.45 AM.png

Daily payouts, once a week I get "your payout didn't go through" on a single payout

HiI have my payouts set to daily, each week there is 1 payout that never gets trough and gets refunded, I do get multiple payouts sent on the week and most of them go trough and get reflected on my bank account, but there is a specific amount that wi...

Resolved! Options on Account Settings Page on PC doesn't link to anything

So, I ordered something from ebay without an account and after the order was placed, I got a small notification that I can still make an account, so this time I thought, why not, some of the info will already be filled in. The problem is that I set m...