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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Messages not Working

Is anyone else having problems sending and receiving messages. I am having a problem with that right now It's hard to sell if you don't receive questions from buyers about items you sell.

Resolved! purchase history

Is there a way to access photos & descriptions of purchases that are ghosted out on the list of your prior purchases?

can;t get into some of my saved searches

last week I tried to get into the above search (Hornby Dublo) but it came up as an oops can't access, now 5days later I get the same on 3 of my other saved searches, and I haven't touched any settings.

Unable to upload photos

Is anyone else finding it impossible to upload photos the last two days? Yesterday morning I listed about 5 items, took more pics and when I tried to list them the photos won't upload. The screens they pop up in just go white.

Hi seller hub is not working. showing some error to me. what can I do for this situation?

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Resolved! Cannot Create Listings!

This is Thursday morning, 9:50 a.m., EST. Ever since yesterday evening I have been FRUSTRATINGLY unable to list any new items! In Seller Hub, I hit the "Create Listing" button, which brings up the password log-in. Enter it. Then there's the Captcha v...

Extremely low sales and no views on.

I contacted eBay customer service and was told they know there is an issue. Was then told i would be put on a list and issues would be resolved within 24 to 48 hours. That was over a week ago, still the same issues. Going to end up out of business ov...

Resolved! Manage Orders Page Sort Stuck

Today the sort sequence cannot be changed on my listings on the Manage Orders page. I can change from Date Paid to any other sequence, for example, but if I am specifically in Date Sold only the earlier to later sequence is available, regardless of w...

Resolved! How to Creat a report for my monthly FVF

I'm likely overlooking the obvious but how do I create a report showing the FVF for my account? I don't see any easy way to do that within eBay's report system. TIA.

Combined order won't show as shipped

On the Order details page, it shows As Shipped. On the Awaiting Shipment page, show as unshipped and no matter how many times I select Mark As Shipped will not show as ship. I don't know what the buyer is seeing. I assume is shows as unshipped. This ...

Unable to upload photos this morning, as are others. Is eBay aware of this?

Anyone else?

Somebody Want To Explain This For Me?

Not sure what to make of this...I was in Seller Hub, clicked on the "View Requests and Disputes" link on the sidebar, and then loaded into this page: As shown in upper lefthand corner, my account is supposedly signed in, but this is clearly not my ac...