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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Why is there no longer an "Auto Relist" option for sellers??

In the past when I made a new auction item listing there is a checkbox under the "Selling details" section in the listing tool where I could select whether or not I would like for that item to be automatically re-listed or not. When I have selected t...

Resolved! Listing Issue

I am unable to list a new item in my ebay shop. I keep getting the error message that says "Response parsing failed with an exception". I e tried listing an item several times and restarting my cell phone. What's going on?

Site Problems

Constantly getting the "We looked everywhere" error message on eBay today.

Share photo with ebay on my phone suddenly not working

I can no longer bring up a photo and share with ebay on my phone. Why?

How do you report the over use of Captcha during shopping searches in a vendors store?

The Question is self explanatory.

if you click on the banner link in my ebay store, it states This store has no inventory available i

If you click on the link in my ebay sale banneer, it brings you to a prompt which states: This store has no inventory available in your location... how do we correct this?

Insertion Fees with fewer than 250 Listings

This is the 2nd month I've had this happen. I have under 250 items listed and last month on the 29th and 30th I was hit with multiple insertion fees for items that automatically relisted. I contacted eBay, they said there was a glitch reported by sev...

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Can't add recomended item specifics

When trying to add these in the seller hub the link for each one opens a very small popup with no option to add specifics. there is just a link to the item and a submit and cancel button there. It was working correctly a few days ago. Now it's not.

Broken Image in Emails from eBay

All the emails that eBay has sent recently show a broken image. Not sure if it's my browser, the email I'm using, or an actual issue on eBay's end. Is anyone else seeing this?

Chinese sign in !! Possible hack

I went to my seller Hub this morning - no problem. But then when I clicked on My Account the screen came up in CHINESE. I could switch it to English. Then it wanted me to verify I am Human (9 little pictures to choose from). I picked out the right on...

Sort by Price + Shipping: lowest first is broken

Here is an example of results when searching for collectibles greetings valentine's day This search returns 25,000 Best Match listings. When I select Time: ending soonest, Time: newly listed, Distance: nearest first, and Price + Shipping: highest fir...

Resolved! Photo editor not working

I am unable to edit photos as I am building a listing. I upload the photos but when I hover over thumbnails, the only option is to delete. There is no "edit photo" option. I found the bug while building a sell similar listing on my laptop, using Chro...

Resolved! Verify interruptions.

I am constantly being told to verify if I am a human. It messes up my searches and is extremely annoying. Does anyone else have this issue?

1099K detail report unable to print due to error in coding

Anyone else experiencing this issue? Downloaded & printed out my 1099K just fine.Downloaded my detail report, however, when attempting to print I receive an error message.Apparent coding issue. Indicates file is not recognized as constructed. Anyone ...