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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay Seller Hub Overview Page No Longer Shows Value of Active Fixed Price Listings.

Been showing Zero for several days. Still the correct total on the active listings pages. Not really an important number to me, but when things about selling suck, I ask myself what percentage of this number would I take to be rid of selling here. Wh...

Not receiving notifications via email when item sells

I am no longer receiving an email notification when an item sells. I checked my preferences and everything is as it should be. This just started a couple of days ago. Anybody else having a problem?

Changed password now my listing isn't showing up

I recently changed my password and now my listing isn't showing up when I login. However, if I go to the confirmation email stating my listing is active, it comes up. I somehow feel I have two ebay accounts....OMGOSH!!!

Ok what are you doing

Was just revising item 375143686744 which are terminal connectors for underhood wiring and upon opening it up to revise, someone has taken upon themselves to check the box that says ITEMS INCLUDED : WIRE HARNESS. (I had to uncheck it), Which checked ...

WHY? Messages for one account/e-mail address, coming through in another?

I have two accounts, one for selling and one for buying ; both long-existing..... More recently, I have been getting messages pertaining to buying-accountactivity, through the e-mail address associated with the selling account.... WHY might this be h...

Access Denied

anyone else encountering this today? It is on several different devices and we are not on a VPN but signing in cleanly. Could be my proximity to water in upper New England.

Refund

I accidentally wrong paying yoursPlease can you refund

cant send any offers to buyers on .com site

i cannot send any offers although it tells me 39 are available to send,started thurday evening but does not happen on uk site or australia. when i look in the new offers section there is nothing to press,nothing works or selects. tried messaging ebay...

Resolved! Windows Hello Nag

How to permanently disable this annoying log in question / requirement? I want to use classic way with pass and username but now i have to triple click and wait among clicks to enter my account. Every time. p.s. what is the point of having labels if ...

Getting a red notification that states "We cannot verify your card" when trying to add CC to payment

Checked with credit card company and everything with card is good.

Unable to promote listings after posting them

I use a 3rd party app to list my items for sale. Afterwards, I select them and from Actions menu, select promote and promote the items at a fixed rate. Today that option is missing from both the Actions menu and the Sell it faster menu. This was a fa...

Manage active listings - eBay Seller Hub 2025-06-06 11-46-45.png

Manage active listings - eBay Seller Hub 2025-06-06 11-47-14.png

Months old listings getting charged Promotional Fees

Just found I was charged a promotional fee from something I sold in April.Is there anything going on with this? Should I try talk to a rep? (I really don't want to)

Accepted Offers Not Showing Up Under Awaiting Payment Or Sold

Good afternoon! Anyone seeing any issues with accepted offers and sold items not showing up under awaiting payment/sold items? Didn’t see any reported issues. Just checking. Thank you!

Glitchy listings

When I try to crop a picture, it will revert back to the original after tapping “apply” then work after the second time cropping, making double work for me. Also, it won’t let me select an author (which is required) for a book I’m trying to list. It’...