Report eBay Technical Issues
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Unable to complete payment

Have attempted to complete payment for an item using credit card on file and paypal multiple times this morning - keep getting message that system is not able to process transaction.

User avatar by Explorer
  • 1906 Views
  • 9 replies
  • 0 helpful

Insertion Fees

I believe there’s a bug. eBay’s wine charge insertion fee every time I revise a listing. So if I want to change the price such as lower it or change the length of the auction or update the title and description and wants to charge me $.35 each time. ...

CANNOT BUY ON EBAY ANYMORE

I've tried a few times today (4 August 2025) and I couldn't do it, buy. The 'system' wont let me buy it. I've also tried to call eBay but couldn't go throw with the buying. Is it something wrong with eBay???

Resolved! Bulk editing doesn't work for nearly a week

Hi, Bulk editing doesn't work for nearly a week, after selecting no matter how many items it goes to purchase history after edit button. I have over 100 listings I can't bulk edit. I have tried different browsers with clearing cache, nothing worked. ...

Resolved! Trusted Devices - no option to add

Hi AllWe are a small business selling on eBay and we have four staff members (including myself) who need to access the account. We recently moved to two step authentication and this is causing issues as the 6 digit code is sent to the eBay registered...

eBay Listing Image Upload Technical Bug

Images randomly fail to upload while creating new listing The error shows up in the browser console as:Uploader: Error in file upload for fileName:XYZ.jpgTypeError: Failed to fetchnet::ERR_CONNECTION_ABORTED or net::ERR_TIMED_OUT This happens even on...

ebayListingFailure.png
User avatar by Adventurer
  • 87 Views
  • 1 replies
  • 0 helpful

Template Glitch

Hello eBay Support,I have been experiencing an issue with inserting my custom template into the item description field while creating listings. Previously, when I inserted a template, it would appear exactly where my cursor was placed within the desc...

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