Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Error when trying to start store subscription

BRIGHT RED BANNER "Sorry, something went wrong. Please try again later", after trying to submit multiple times.I had a store, closed that store over a month ago. For two days now I have been trying to reopen a new store with the starter subscription....

Is any one else not getting the daily emails of saved searches? It's been two days now for me.

I have about 30 searches I get updates on each day, but I've gotten crickets the past two days. Anyone else?

major tech issues for my selling page

Today Sunday March 23, I spoke with an agent at length about an issue with eBay automatically reverting about 30 of my most recent listings to "No Returns" when in actuality I offer 30 day returns. HOWEVER, while troubleshooting that issue, which sti...

Unable to Submit an Offer

Trying to restart this topic that was closed out a couple years ago with no solutions. For several weeks I have been unable to place an offer or accept a counteroffer. When I click on the "make an offer" button I get the offer page, but it's blank an...

Updating Personal Information

Any sellers having issues with updating personal info? There has been a banner on my page that wont allow me to complete the update..."Too many attempts, try again later" It's been almost 2 weeks in which I've had my account on hold because there is ...

Partner Network: Server Errors

Hi, I'm trying to use the Partner Network but am getting server errors in the browser. Because of this I haven't been able to create a new Campaign yet. Here is a screenshot showing the problem: Errors in console: Any help appreciated. It appears to ...

Offers from buyers counter offers and messages

For 27 days I'm there's a problem with Ebay's messaging an offer systems. Im unable respond to buyers messages even when I click on their username and then put an item number or not about an item there's no text box, or it just goes right back to the...

Message "Action needed: Send an invoice to your buyer"

I'm only getting these messages via email now - they are not coming into messaging as they always have.

Duplicate Listing Scanner Tool not working

The duplicate listing scanner for Ebay is no longer working. I have emailed and reported this to the web developers without any replies. This was a wonderful resource and I wish they would fix the issue. With nearly 10000 listings, I can't figure out...

1 Day Handling Time

Ebay switches my 1 day handling time to several days and then informs me that I should change to 1 Day to get the discount! I list all my items with 1 day handling, no mistake about it! There is another glitch in the system. And clearing my cache doe...

"Create single listing" button not working in Chrome

For the past couple of days whenever I try to click the "Single listing" option from the "Create listing" dropdown, nothing happens. Usually I use Chrome, but I tried in Safari and it seemed to work.

Repeatedly Have to Sign In

No matter how many times I check the "Keep me signed in" box, I cannot stay signed in. Anyone else having that problem?

Anyone having issues with bulk "sell similar" duplicating listings? Safari

For the past week I've been getting duplicated listings by doing my daily end and sell similar of roughly 200 items. eBay catches some and spits them back as errors but 1 or 2 still slip through and I have to find them and remove. Steps:End 200 listi...

My Recently viewed items are now including porn and Chinese cures.

My recently viewed items are now showing full frontal nudes, nude crotch shots, Chinese medicine, and other items. I have changed my password several times. I never searched for these items. This is unacceptable; please fix it.

Resolved! I download my greeting message and photo and it deletes it after I press save.

I download my greeting photo and write a message and press save and it deletes it every time. It deletes the message also. However strangely enough it has the photo on only an odd place and not on my greeting page.I have tried many times to replace i...