Seller News: July 2025
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Forum Posts
Current known technical issues - updated as of 8/11/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Cannot edit storefront - pictures not loading or being replaced
I cannot change the photos listed in my two storefront sections, Popular and On Sale. Nor can I change and replace the photos assigned to Categories. It seems to be intermittent, like they're working on something. Problem started last night but conti...
Cannot List
I cannot list any items. When I try from PC on the website it flashes a red bar but its so fast I can't catch the error message, then just refreshes listing the page. When I try to list from third party listing software it tells me the error is a ser...
eBay pages not loading to bid on items
Had buyer inform me that eBay pages are not loading & letting her bid, so she is losing auctions. She’s located in California, not sure what to do as I told her clear cache.
Items I bought that are shown as "Buy now" listings are appearing in the auctions tab
Two items I bought and already paid for are, for some reason, showing up in "Auctions" when I already paid for both items. It is showing that one of the auctions is ending in a day, and the other in 9 days, even though they are not set up as auctions...
Categories and condition being removed in Bulk Edit screen
When attempting to perform bulk edits on items, the bulk edit screen loads with an error of invalid category for a few items in each batch. After correcting the category, it then flags that the condition is required. More often than not, it retained ...
Bulk Shipping Labels Error & Related Issues
This has resolved.. lol
Send offers page defaulting to "allow counteroffers"
Send offers page is defaulting to "allow counteroffers"It's automatically turned on so every time I send an offer, I have to turn it off.Used to be 'off' by default
Bulk Sell Similar Isn't Working
heres yet another issue...I think Im gonna take a break from listing for a few hours and allow the site to fix itself...every other day theres something.....cant get sell similar to work.... it goes to some weird shadow of the page then it gives a sy...
Why are some items non-searchable?
I've noticed that some items I'm looking for can only be found by not using eBay's built-in search. Does anyone know why this is? Here is one example: https://www.ebay.com/itm/176836107732 If you do a general search for GL-AR300M16-Ext this item will...
Resolved! Password reset
Impossible to contact Ebay to reset password
I keep getting the WE LOOKED EVERYWHERE Page!!!
It's usually down and I can't do anything for 8-10 minutes. It keeps happening waytoo often. It is generally when I'm listing and lose all my content. WHY???
custom watch lists
All of my custom watch lists seem to be missing and I don't have the option to add an item to anything but a general watch list. I probably had about 30 custom watch lists and don't see them anywhere. Just me?
Shipping label won’t create
I need to purchase a shipping label from eBay. Every time I do, it errors out saying try again.
SEARCH Result Inconsistencies when SORTING
Can anyone explain why the number of results in a search change depending on how the results are sorted?You can see it for yourself easily. Do a specific enough search so it doesn't give you thousands of results, for example, search "Concert Recordin...
Ebay not recognizing details in drafts when listing
When trying to list items I have various listings not recognizing the condition. It's saying the listing needs a condition yet it has one. Having to click back into the draft, page down and hit save for a second time. So far that worked but I list to...
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