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Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Message System Down
Ebay message system crashed and all messages are gone as of 10:00 P.M. MT. Message displayed states "Having problems now - Please Waste Your Time Later". So, no communications currently possible between Ebay, Buyers and Sellers.
Contact Information Sharing Policy violations with no contact information anywhere in the listing
Anyone else having problems with this. I had a listing flagged for supposedly sharing contact information. Funny thing is there is no contact information in listing except for eBay ID. Just wanted to see if anyone is having the same issue.
Uploaded photos are very small
Hi my last batch of photos once uploaded are coming out very small, they usually fill the whole box. i thought it might be an eBay issue but everyone else’s uploads appear fineBut I also don’t think I’ve changed anything on my side I’m uploading fro...
eBay AI pulling listing down as recalled and NOT RECALLED I now have 2 and expecting over 30!
Sorry eBay paper sewing patterns have never been on recall list. eBay is pulling down items listed in ARTS & CRAFTS as baby products to which they are not. I have never seen an infant whip out a sew machine to use a paper sewing pattern . AI gone cra...
ebay showing two different amounts for payment when auction won
I have just won an auction I bid £4.99 and the postage was £4.49 making a total of £9.48 however ebay are saying on my main purchase screen that i should 'pay now' £104.99 ( i have a photo) . The basket shows another amount the correct amount of £9.4...
Another Obstacle To Signing In
When I sign in to eBay, a screen is displayed with this text.Tired of passwords?If you use your fingerprint, face, or PIN number to sign in to your computer, you can use that to sign in to eBay.1) Turn on2) Maybe later I don't have the new and fancy ...
Why am I getting this message when trying to list an item?
Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later.
Resolved! Calling Ebay Agent
Do eBay closed their Call Agent option? They only shows Send Email option now.
Problems Listing Products / Typing is super slow.
Anyone having issues when listing? Typing in info is super slow. My first entry, slow but works, second it grays out and I get the eBay is down right now. Second night in a row. What a joke.
photo problem
when uploading a photo it shows up as black tried multiple photos and accounts
Gift card fraud
I recieved a $200. dollar Ebay Gift Card for Christmas and yesterday (2/16) wanted to make a purchase. I scratched off the covering to expose the redemption code and proceeded to checkout. The code was rejected so I notified Ebay and recieved an EMai...
Resolved! eBay Website Issues on Google Chrome
Has anyone else had problems with the website using Google Chrome? I click on a link, such as Scheduled Listings, and I sometimes get what looks like an unfinished web page. I'll have to hit the back button and try again, then the correct page will s...
Listing tool is down for a week.
Can’t list anything.
Cannot relist from a draft says set up for automatic relist will not allow this draft to work around
Cannot relist from drafts says it was set for auto relist how to fix
Selling preferences changing without me changing them, over and over
As of about a week ago, I noticed that when I would sell an item (99% of my items have a quantity of 1), it would stay in the Active category, but have a status of Sold out. When I noticed that, I went into selling preferences to turn off the 'Multi-...
