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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"This item is out of stock." PROBLEM

I can't buy any items, everything is marked as "This item is out of stock." but that's not true , when I'm logged out, none of them are out of stock , when I log in they become again . Contacting support is a nightmare, what else can I do?

Shipping to Canada

I sold an item that I need to ship to Canada. Although it seems as though shipping to Canada is once again open, eBay still won't allow me to print a label. Anyone else having this issue?

Ur chat robot is broken. Cannot ask Q's to a seller

I cannot ask a seller any questions , every time I try your chat robot doesn't do anything...Every time i try the robot hangs

I can not activate my new phone

My name is Sharon Haynes and just ordered a new phone: P60 Pro+ 7.8 and I can not get it activated. I called Att phone service and they said that they can't activate it because it's not their product. I am asking is there a way that I can activate it...

Ebay Overcharging VAT

I just bought a Shirt for $20 with shipping $20.08 from the US to Switzerland.Ebay added $1.62 and suddenly the amount I had to pay was $43.33. Fact 1: In Switzerland we don't pay VAT for anything below a value of $70 (item + delivery)Fact 2: For me ...

Resolved! Unable to contact any sellers

Is my account messed up now?

Messaging down?

I can't access Messages from any of the access links - I get the following (and other parts of ebay work fine) This site can’t be reachedCheck if there is a typo in mesg.ebay.com. If spelling is correct, try running Windows Network Diagnostics.DNS_PR...

Charge to my bank

Hello, I recently received this message on my direct deposit screen, I have no idea what the charge is for and I’ve never heard of it. eBay left no message about it so I’m pretty confused. help! ”Ebay Combovskmmr Payments” was the name of the charge

Unable to cancel shipping label

I was issued duplicate shipping labels. Unable to cancel one.

Issue updating profile’s “about” section

Hey there folks, I’ve already spoken to customer service and they went ahead and forwarded a ticket for it to the appropriate department, but I figure it can’t hurt to ask here in case anyone else has experienced this and/or knows a way around it. Me...

first page on sellers hub

there appears to be a new front page on sellers hub. I just would like the other page back. how do I get the other page that I enjoy back.

Messenger down

Ebay messenger has been down for an hour. According to Downdetector I am not the only one.It wont load, I just get a page timed out.I try too take care of my customers quickly but if I can't access messenger then there is no way to help them.

Resolved! eBay messages -- web site down??

This problem just started within the past 12 hours (as of January 6, 2025, 15:57 PST). before then everything was working as normal. Now however, whenever I try to go and read my pending eBay messages I am getting an error from my browser saying that...