Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Quantity Available Missing on Listings
The quantities available are missing on the listings. I sell fabric by the yard & quantity available is very important. It's missing on the listing view & also on the listing page when it sells. Please fix it!Thanks
Account issues
I've been trying to request my data for the longest but it keeps giving me an error on my phone and my laptop, the error says "We ran into an issue processing your request. Please try again." i tried closing the browser out and using different browse...
Disappearing "reply with offer" button
The "Reply with Offer" button is disappearing after the initial exchange in messages. Just had a sale that almost wasn't a sale because the button had disappeared after my response to a low offer that the buyer was willing to come up on. I ended up e...
Technical error ebay support failed to help
when ever i try to update tracking details on my clients account via user permission access .it says something went wrong please try again later .i had reported this issue to their technical team also with char support team but no one is able to fix ...
Item disappeared over night from Awaiting shipment
Yesterday night I listed all items awaiting shipment by buyer ID. Today one of those items was missing from items awaiting shipment. I searched all orders by title, Item ID, and sales record no. and got "We didn't find any results. Try searching with...
Can't receive calls from Ebay agents
Hello! I am trying to get my account unlocked because I received an email and message stating that someone else used my account without my permission. I contacted CS in Facebook, they told me they can't do anything and I called CS 4 times. Every time...
I need help to access my eBay homepage
Hi I am trying to access my eBay homepage but it wouldn’t let me access it. I have tried to update my apple account with no luck please advise thanks
Cannot respond to cancellation request nor add tracking data.
For 2 days, I have been trying to add tracking on an item. Buyer requested cancelation same day that I shipped. I am unable to respond to cancelation request. Oops something went wrong. I try to add tracking. Technical difficulties. 2/ 4 to 2/7. 2025...
Resolved! Buyers who are scammers
Where can sellers report buyers who are canceling as order just shipped?
US listing showing GBP in red next to dollar amount?
Just started seeing red GBP on ALL of my listing - What's up with this?$11.98GB £9.65Best Offer
eBay app.
Every time I try to open my eBay app. it tells me the version is not supported and update, when I update it says it again and round and round we go !
Problem usung app , update message
I haven't been able to use ebay since 4th Feb , it's asking me to update and then goes to open then back to update again !!I have uninstalled the app and reinstalled the app, no joy , please help.
I am not able to undate my app
My app will not let me update have tried unstall reload but will not update
Multiple errors during check-out
Tried purchasing Seymour tool (see screen shots) "SOMETHING WENT WRONG..TRY TO CHECK OUT AGAIN LATER" message. Can't even upload screeshot of error message.
