Feature Request - Ability To Turn Off eBay App Popups

[jlg3345]

Dear eBay,

I'm leaving this message here as I don't see any other way to provide product feedback to eBay.  I've been using eBay since 1999, and I have been generally happy with the site with no serious complaints.

However, for the last six months or so I am constantly getting a pop up (I think once a day) on the site offering to give me a $5 or $10 credit for downloading the eBay mobile app.  I always dismiss it only to come back the next day.  I say this with the utmost respect for this site, but I have absolutely zero interest in using an eBay mobile app and I guarantee you I will never do so in the future.  For someone like me, getting these popups is totally pointless, and having to constantly dismiss them is a waste of time and a poor user experience on what is otherwise a pretty good site.

That said, if you could provide some way to completely opt out of these popups (for example, a checkbox saying "please don't show me this notification in the future"), it would be greatly appreciated and would make using this site much more pleasant.

Best Regards,

jlg3345

[participatrophy · Accepted solution]

---

I don't see any other way to provide product feedback to eBay.

---

Bottom right on most pages there's a question mark symbol in a circle. Click that and you can (and should) submit feedback comments and report technical issues. On pages that don't have the ? icon, ctrl-f for "tell us what you think" and click that instead.

That prompt is indeed annoying.

[jlg3345]

Thank you!  I found that ? icon on the landing page and submitted this feedback.  The problem, as you noted, is that the feedback option doesn't consistently appear throughout the site.

[kensgiftshop]

I've got the app on my phone and tablet and still get that pop up every time I go to Ebays home page, so I just don't go there.