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Current known technical issues - updated as of 8/4/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Categories and condition being removed in Bulk Edit screen

When attempting to perform bulk edits on items, the bulk edit screen loads with an error of invalid category for a few items in each batch. After correcting the category, it then flags that the condition is required. More often than not, it retained ...

Bulk Shipping Labels Error & Related Issues

This has resolved.. lol

Send offers page defaulting to "allow counteroffers"

Send offers page is defaulting to "allow counteroffers"It's automatically turned on so every time I send an offer, I have to turn it off.Used to be 'off' by default

Bulk Sell Similar Isn't Working

heres yet another issue...I think Im gonna take a break from listing for a few hours and allow the site to fix itself...every other day theres something.....cant get sell similar to work.... it goes to some weird shadow of the page then it gives a sy...

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Why are some items non-searchable?

I've noticed that some items I'm looking for can only be found by not using eBay's built-in search. Does anyone know why this is? Here is one example: https://www.ebay.com/itm/176836107732 If you do a general search for GL-AR300M16-Ext this item will...

Resolved! Password reset

Impossible to contact Ebay to reset password

I keep getting the WE LOOKED EVERYWHERE Page!!!

It's usually down and I can't do anything for 8-10 minutes. It keeps happening waytoo often. It is generally when I'm listing and lose all my content. WHY???

custom watch lists

All of my custom watch lists seem to be missing and I don't have the option to add an item to anything but a general watch list. I probably had about 30 custom watch lists and don't see them anywhere. Just me?

Shipping label won’t create

I need to purchase a shipping label from eBay. Every time I do, it errors out saying try again.

SEARCH Result Inconsistencies when SORTING

Can anyone explain why the number of results in a search change depending on how the results are sorted?You can see it for yourself easily. Do a specific enough search so it doesn't give you thousands of results, for example, search "Concert Recordin...

Ebay not recognizing details in drafts when listing

When trying to list items I have various listings not recognizing the condition. It's saying the listing needs a condition yet it has one. Having to click back into the draft, page down and hit save for a second time. So far that worked but I list to...

DNS Failure

I'm trying to report to a seller that an item never arrived, but when I click on "the item has not arrived" from the Contact Seller menu, I get this:Service Unavailable - DNS failureThe server is temporarily unable to service your request. Please try...

Account suspended

So I recently sold an item on eBay’s that was yesterday and today they sent me a message telling me they suspended my account , but I already shipped the items to the buyer , my question is is where is my money

Resolved! I can not change my account type to the Business from Individual !

I want to change my ebay account type from individual to business but there's no edit button link next to Account Type? Can anyone please help me to solve my issue.Even i have tried on other platforms like firefox,opera mini but i can't see edit butt...