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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay glitches pretty much every single day for over a year, anyone else???

For a few days now my saved listing templates will not load no matter how long I wait, but that isn't all, there's a new glitch on ebay almost daily ever since they forced us over to the new listing tool. I do like the look of the new tool better alt...

Cant get ebay rep on phone

I have been calling all day and can't get a representative, machine just keeps saying I have to get help online. Anyone experiencing this issue?

Ebay phone support is not connecting to human support...

I have an anchor store and thus, dedicated support with a specialized team. I rely on this service to operate my business... yet as of the last 2 days, this service isn't working. Instead of the normal prompt, I am first asked for my phone number and...

scan print is not working from ebay

usps total scan is not working from ebay

Resolved! 2X7 USPS Label Printing Issue

I use USPS 2x7 labels for 99% of my items. Recently had to use UPS for a large item and that must be a 4x6 label. Now, Im back to USPS and even though 2x7 is reselected, the label I receive when I purchase is a 4x6 label. How do I fix this?

Buy now button and all button will not work

Icam not sure how yo fix this problem. I want to purchase but none of the buttons will let me.

Search is too basic

I mean come on e-bay has been in business ever since I was a boy now I am old and your search hasn't ever been fixed. IE: I search for Coffee Machine Great I get coffee machines then I modify search to find the lowest price all the sudden I am lookin...

Resolved! Sellers gaming the system

I've had an eBay account since 2000. I've seen this happen a few times and wanted to see if others have noticed it. It has happened to me a couple of times and it seems to be an issue that goes unnoticed. Sellers understand how the eBay system works ...

Cannot make drafts for listings

Trying to save a listing for later to add photos . . . system fails and then when I refresh I get a message that the ebay homepage is missing ... what on earth????

Error when listing

I use a PC to research and create my listings-I'm a good typist on a QWERTY keyboard and I cannot type properly on the iPad or phone. After I create the listing on the PC, I then take photos with an older iPad and upload the photos that are in my dra...

Bid disappeared from bid box on multiple tries

I had a frustrating experience tonight. Of course, it was on an item that has been listed only twice in the last 20 years, and I scheduled my whole evening around getting it. The first three times I typed in my bid, it disappeared from the bid box. G...

Having trouble listing. When uploading photos to draft screen goes white for 10 min

I have been having trouble uploading photos into my drafts. As soon as I click save, the screen goes white as if saving and then I get "Our homepage is down..." from Ebay. I am not using a VPN. Anyone else having this issue?

Message problem

Attempted to send the seller two messages regarding an issue with a purchased item, and the messages do not appear in the sent block of the message section, nor do they show up in the BC to myself. Help!

Resolved! Package was delivered to me, but on the tracking system it is pending. How to mark it as delivered?

My package was delivered to me, but the tracking system says it is "In Transit". The seller won't get paid until the tracking mark it as delivered. I don't see any option on Ebay to mark it as delivered by myself. Any help is welcome.

Bidder showing but no detail

I am seeking a few items and one of them has an $1100 opening bid requirement. This item shows that there is a bidder and a current bid of $1100. However, I can’t see any other details and didn’t receive any notice that someone had bid on the item. I...