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Forum Posts
Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Contact Ebay besides on-line
I am trying to contact ebay and the only way is online. But I can't get into the account to do this as it keeps asking me to verify their photo and it doesn't like anyone I pick. I just want to talk to someone and get to my account
so when does feedback fall off?
so feedback no longer falls off after a year? so when will it fall off percentage wise? i can click on it and it shows 3 not 4 on the list but the feedback total is saying its still there and the percentage is saying its still there. coming up on a m...
Not Receiving Messages from Customers - Can't Accept Offers?
We are a fairly large store, and we have received no messages in about 24hrs. We would normally have around 30-50 by now. We are still getting sales, and our listings are visible, so I wouldn't think we have a restriction. Nothing from eBay either. W...
Image search not working like normal
When trying to search an image I get random listing not even close to what I am looking for. I have tried many simple items to see and it keeps showing pretty much the same thing. I have tried on both iPhone and android. It is a nice feature to have ...
ISSUES
We are having issues reported from customers. They state when placing orders they are unable to go 100% through the checkout.
Access denied
Why do I continue to have problems accessing eBay web pages when trying to purchase items? Access DeniedYou don't have permission to access "http://www.ebay.com/sch/i.html?" on this server.Reference #18.59743217.1720313288.6638999https://errors.edges...
Resolved! Ebay going down every afternoon this past week.
As I'm trying to post items for sale the ebay website hangs up and doesn't finish revising items. Then when going back in from a new window this message appears as all or most of eBay website is down: "Where's all the stuff?Our homepage is down, but ...
When I am listing new and sell similar, ebay may or may not let me post - ebay says it is a glitch
I have been selling for 24 years. This new ebay glitch is slowing me down big time. I can start a new listing and get to the bottom when I click list and it may go to a whitish screen where it looks like it is going to list and does nothing. Once thi...
Seller Hub Not Functioning What is Wrong?????
Continuing problem with Seller Hub not functioning...In OVERVIEW, All Selling, Active Listings, unable to sort in CATEGORIES and SORT BY. I have called, reported, it was escalated to the TECH Group with many others on the forum reporting the problem....
eBay messages "Buyer side" Verify your identity error
It's been like this for about 3 months now and its super annoying. I figured it would get fixed but of course, it hasn't been addressed. The issue is messaging around 10 people a day it asks to "verify" your identity pretty much you have to do a puzz...
Search engine issues
When searching a product by image it brings up things that are completely the wrong item
what the hell is eBay - MIP Support?
I got a very odd message this in my email and clueless what means "" Dear MIP Seller,As a part of implementing enhanced security measures, eBay will migrate from Port 22 to Port 2222 for SFTP connections to MIP Sandbox (mip.sandbox.ebay.com). SFTP co...
Picture search is not displaying best match
On Sunday our app was working just fine for photo search for best match and today it is showing the most random stuff from photo searches. We’ve tried clearing everything. Logging out and in. It works on the web browser version but not the app?! so f...
contacting buyers
I use the two hole pattern to mount with and the DE-250 is larger then the four screw mount pattern for the clamp plate..The DE-250 is 120mm dia and 76mm two hole hole centersThe DE-120 is 71mm dia and 57.2mm hole centers This is the message I am try...
Reentering account details in order to ship items.
As a seller, after I've entered in the updated shipping weighs and select to purchase the labels it asks me to log in again, which cancels any updates I've done and then I'm asked to update my payment method. It forces me into updating the credit car...
