Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Technical Difficulties Logging In On App

I can't seem to log in on my ebay app as of 30th August. Is there any known issues? Thanks in advance.

What happened to my watchlist?

What happened to my watchlist?????? Everything is gone

Can't generate a sales report - Now working

I can generate a report for last 31 days, today, this month, last month and this quarterbut cannot for this year, last year or custom dates, the selection box resets to 'this quarter' **Can't see how to delete this, it is working now. Logged in and o...

New eBay messaging format

Well, eBay has done it again, this time making messaging with a PC (personal computer) awkward and frustrating. The old format worked perfectly well in conjunction with my PC. Now, it is a mess. Can I have the old format restored? What a mess! Congra...

I'm Not a Bot!

Been trying to log in for about 3 hours and kept getting this error message: "Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power use...

Ebay App resetting page options to default (vouchers and postage)

Having listed some new items using the app I found upon sale the shipping had been re-set from calculated to flat rate, when this concerns larger items it is a problem. I always check the final screen before listing an item to ensure this is correct ...

Can't log in app

Cannot sing into the app, but the web browser no problem. Please fix the issue asap. This is ongoing problem for the last couple of days. Did everything I can and nothing working.

Problems checking out. Ebay thinks I'm a bot.

Yesterday evening I went to pay for an item, however Ebay had other ideas. A message came up stating "Pardon our interruption, but we think you might be a bot." There was other stuff as well, maybe I was a 'super scroller,' Java Script may not be ena...

Technical issues

Ongoing issues reported twice still not resolved can't get onto eBay at all

shipping information tab gone on all istings

Now there is absolutely no shipping detail at all on any listing I look at unless manually typed by seller.You deleted the tab with the shipping info.

Lost order

Hello ordered coffee pot lid paid bever came ebay doesnt even show that i purchased it No way to track what is wrong???

Lifting incorrect suspension

There is an eBay error …..I have been suspended for no reason I have a perfect record…I have no idea what the problem is…I have chatted with 2 agents ..still not resolved. Help

Seriously??

I tried reporting a seller for fraudulent listing of items, listing Blu-ray movies as 'Brand New' but also states below that they opened them and removed the Digital Code included. So it is NO LONGER Brand New factory sealed! Plus, how do we know it ...

Cannot print packing slips

Hello, As of today, I cannot print packing slips from the website (desktop or laptop). The print preview in the first window works fine, but then when I click the print button, the print preview in the next window shows a blank page, and printing it ...