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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay messages not working

Received an email that I had a message. Check messages and nothing there. Check email and verify it is legit. Go back to messages again thinking it is just delayed. Never showed up in messages. Go to Seller Hub and in the link for Listings "with Ques...

Won’t allow me to upload items

EBay is not allowing me to place things up

New messages saying "Google refusing to connect"

Whenever I try to send a new message to someone it is popping up a window that has a broken piece of paper and says, "google.com is refusing to connect". I have tried 3 different browsers and cleared cache and cookies. The message does send, but send...

Ebay flagging my ip address as a bot.

Hi all, This issue just started happening. I've tried changing my ip address as well but still get the same issue when logging in or trying to add items to my cart. No changes to my browser config was made. "Pardon Our Interruption...As you were brow...

All of my feedback and listings are gone! Anyone have any idea why?

I've been selling for around 6 mos and been a member of ebay for around 3 yrs. I sell mostly coins and pokemon cards, some graded, some not. There are multiple possibilities why this has happened, but I want to know if this has happened to anyone els...

Impact of Company Sale on eBay Account and Tax Reporting

I’m considering selling my company or some shares in it, which could result in our company becoming a “disregarded entity” for tax purposes. This means the company's financials would roll up to a new parent entity, and all income and expenses would b...

I am unable to log on through my laptop

I am unable to log on through my laptop Error message - Where's all the stuff?Our homepage is down, but the rest of eBay is fine. We'll have it back up in a moment

"signin.ebay.com refused to connect."

Hello everyone, I have a major issue I have not been able to sort out and it has impacted my eBay listing abilities. No matter the device, I have been unable to edit the shipping cost of my items (no matter the shipping policy selected) as I have bee...

I don't receive the verification code

I'm trying to authenticate my email and Edit my cell phone number, but it always shows the message "n order to save your phone number, we need to verify it first.We sent a text with a security code to XXXXXXXX "But this code never arrives in my email...

Ebay charging customer incorrect shipping

Ive noticed recently on some orders ,the shipping the customer paid was incorrect. This is on items that I have multiple quantities of ,and its always been correct...until recently. The weight/size is correct and so is the shipping method...but for e...

Can not send messages to seller/attach photos

Problem: When trying to upload picture to messages OR sending a message without any pictures, a pop up (suspecting a verification pop up) showing "www.google.com refused to connect."Note: Tried with Google Chrome, Chrome Incognito, Microsoft Edge, no...

Multi-user account Search Feature glitch

Hello folks,I have a couple of assistants helping me with the listings. But they both have different search features Under the Listing --> Active. You can see the difference below. I need the "Item Description" search feature, but one assistant does ...

My Remaining Selling Limit is not resetting.

For the past three(?) months now, I have been eagerly awaiting the start of the new month as my selling limit has not been resetting. With $0.00 remaining after reaching my limit back in May (I believe—it would not surprise me to find that it had bee...

Can't Load Photo Images

I am totally unable to load up a few photos, I have tried doing it Chrome, Edge and Floorp (firefox) with no joy. Files are small circa 200kb each.It looks as though Ebay's servers aren't recognizing any of these sites and the sites are blocking eBay...

Can't attach image to message: Firefox Can't Open This Page, To protect your security, embedded page

I am getting totally fed up with eBay, it now having effectively shut me down from doing business. I've had to raise one issue a few hours ago because I cannot access any eBay page that is account related - just getting "Pardon out interruption" http...