Seller News: April 2025
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Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Unable to Upload Product Images on eBay
I hope this message finds you well. I've been experiencing a technical issue lately while trying to upload images to my eBay listings, and I was wondering if anyone else has encountered a similar problem or might have a solution. The problem arises w...
Printer-friendly page is formatted incorrectly for View Order Details.
I save a record of my purchase for many of the items I buy on eBay. Normally, I just save the "printer-friendly page" as a PDF. But, when I go to View Order Details, click on Printer-friendly Page, and try to save it or print it, the right side of th...
What happened to search?
I used to use eBay a lot more because search options worked. Now filters like "free shipping" are showing me items for local pickup only, this makes the site worthless to me. Is eBay trying to be unusable or what
Cannot search category eBay Movie Memorabilia Merchandise & Promotional Badges, Pins & Buttons
Used to be able to select the category below and then search within, now seletcing the category simply remains all categories. Cannot search for a movie title within the category. Any attempt to search returns results from all categories. Other items...
Bug report: Order made as guest doesn't appear in account with the same email
Several days ago I have made an order as a guest. I got several emails from Ebay about this order already, but have yet to receive any product. Today I have registered an account in Ebay with the same email address with which I have made the order as...
Cannot update existing BIN listing with error if it has open offers sent to potential buyers
Just as the title says...if there are any outstanding offers sent to potential buyers, trying to revise a listing results in: Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second. Please try again later. And if...
Can't access drafts
Hi there, full time seller here.Unable to access drafts on ebay account on mobile on 2 other devices. All other functionality works fine. Can access it fine on my own phone, but both other devices throw this error message. Have tried signing out the...
Verify bank account micro-deposit input fields are ignored by my keyboard
when I attempt to type in the micro-deposit amounts in the "verify bank deposit" form, the form ignores all input. They values remain at $0.00. I tried this form using Chrome and Edge on a Windows machine. I have a large deposit pending to my bank ac...
We can't find this transaction. Please check your transactions to give feedback.
I just sold an item on Friday 12/22. It will not let me leave feedback for the buyer. When I click on the auction, click leave feedback, I get this message "We can't find this transaction. Please check your transactions to give feedback."If I click "...
Listings Page Will Not Load
I can not get my listing tool to work. I tried multiple browsers, cleaned cookies and catch, all that, reset my internet, re-installed my web browsers, and still I get a "Oops we looked everywhere message"Any help would be appreciated, I am about to ...
"No exact matches found", but they are found
When I search for "canon rf 100-500mm" (without quotes), the page tells me "No exact matches found", but then lists "Results matching fewer words" with these exact words.
Report Item on listings non-functional
Tried to report an item, used the link on the listing page. Tried it on other listings, seems to be not functioning. This is what shows:
Markdown promotion not working, fails to add selected items
The Sale Event feature is not adding all the items I've selected - it states "Skipped: Minimum discount" on the sale I've created.It doesn't seem to matter what the item price is, $30 or $100, it says the same thing. Is there an issue with the Markdo...
Listing page missing photo upload section
At the top of the listing page the section where you upload photos is sometimes missing. This doesn't happen all the time but maybe several times a day every day. I have to close the browser and reload to fix but problem keeps coming back. I use goog...
