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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

ebay shipping not working

Why isn't it letting me print shipping labels???

Phone number gets misformatted when pasted in to new address field on order confirmation page

The phone number field has a bug where it alters the number being pasted. Observed on Ebay UK using Chrome browser. See gif of copying a number with a leading 7, pasting in to the phone number box, and a 7 being appended to the end: Steps to reproduc...

Verify my Account

I received an email stating that I need to verify my bank account. This is the same bank account the I have used for years and eBay has deposited to and debited from many, many times. I log in, try to verify following the steps, they are not recogniz...

Credit where credit is deserved

THEY FIXED THE BREADCRUMB TITLES, GOOD JOB!

problems in seller hub

When I go to my seller hub and go to my listings and go down to all selling, they have time left as the order of my items. How do I get it to switch to low price and high price mine does nothing when I try to switch back and forth. Thanks for any hel...

Create new listing bug when uploading more than 4 photos via drag and drop

Not sure if anyone else is having the same issue, but when i create listings - if i try to upload more than 4 photos at one time to the drag and drop area - when i try to publish the listing - I get an error screen and am blocked from using the ebay ...

The human test

I tried the human test at least 6 to 8 times and I never did pass. I know I am human and passed the test. Why would it not pass me?

Withdraw not coming

I submitted withdrawal before 1 month still on pending.

Offer accepted - Add to cart

I need to add won auction items and accepted offers to my cart. I use payment processing like Afterpay. I can’t pay separately, I have to pay all at once. Please make this happen! I accepted an offer from a seller for an item in my cart. When I accep...

Recent glitch in bulk offers in the app

Hello, starting couple days ago, I am not able to send bulk offers with lower than 10% off from the app. When I set 5-6...9% off it still shows the offer should be at least 5% with inactive send button. And only 10% activates send button. However, se...

Where to get help with logging in issues?

As the title suggests, I am trying to get help. I have been unable to log in to my account. All the so-called help on the site including all the FAQs link me to the log in page, which, surprise surprise, doesn't work so I'm at a dead end. What I need...