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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

No payout methods available

First the ebay app on ios said I needed to verify my account for no reason, I changed nothing. It would not allow me to verify my account because ebay's request doesn't match google's standards. I then got a notification that I need to add payout inf...

Blocked listings

As of 7/18 over 1000 of my active listings are being blocked from the view of potential buyers. Help!

Resolved! New listings today not showing on Ebay.

Trying to list auctions, they show up as active on "My Ebay", but can't be found doing a search nor do they show up on my current auctions under "Sellers other Items". Except for my summary page, they don't exist!

Nuisance pop-ups

I suddenly started getting pop-ups for $5 off every time I click on an ad. How do I turn them off permanently?

Issue with search, not returning correct results

When I search for “2024 Topps Colt Keith” I do not get any results that match When I do the same search under Terapeak on the app I get good results

System Not Accepting New Items for Sale

I've been having a problem for the last four days getting the system to accept new listings. The system takes all the information and when I click "List" the screen goes gray and seems to be stuck there. When I try to go back I get a screen that says...

Create listings

..seems stuck. I can create one at a time from Drafts but cannot do any multiple listings from Draft. When I select more than one, page will leave the drafts and go to a blank Create LIstings and spin the blue wheel without result and hang endlessly.

Search not accurate

Whenever i try to look up sports cards or anything really millions of random stuff just pops up.

Search not showing correct items

For like 2 days now whenever I try to look up some sports cards, random stuff pops up. It has happened for everyone I know. I try to look up a specific card and instead of finding the exact card I see 54 million results of random stuff on eBay. It m...

Bulk Shipping glitch - Tuesday 7/23

Created 5 shipping labels through eBay bulk shipping. Paid for all 5 at the same time. eBay sent only 4 of the labels through my printer BUT the associated scan form showed 5 parcels. Went to my shipping labels folder and the one that failed to print...

View Order Details Button

The view order details button is inactive after successful purchase.... Not the end of the world, but a bit inconvenient.

Seller and Buyer Pages are now showing up resized much smaller than usual

Ok the last few days someone has screwed around with page sizes on the watched items page. Shrunk down. The full page width only goes across 1/4 of the screen. I believe this problem has occurred on more than just this page.

Marketplace Listing Local Pickup Only, But Shipping Shows To Buyers

A potential buyer messaged me about negotiating the shipping for one of my Marketplace items. I responded that the sale is local pick up only. He sent a screen shot from his account that shipping is being offered for my item. How is this possible, an...

App Searches Not Working

The search feature on the phone app has been broken for nearly a day. Searches bring up non-related items. Could not locate any information online besides other users expressing similar frustrations. What’s going on eBay? This is bad for everyone, bu...

Endless refund error with useless support

I got a small order on 2nd of July and was asked to cancel right away. While the refund was processing for the first time buyer opened the case for the item not received which caused the refund to fail. Since then (18 days) I'm getting fail refund at...