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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

LDS uploading issues with opening drafts

I can't open an edit drafts without it closing mid edits also creating multiple drafts of same item.

technical difficulties

When I try to log in, I am getting an error message that says technical issues

Got a missing number card

i got a card that had missing number

Reply to Offers

Glitch when going from email to reply to buyer offers. Second or third screen in fails to load. Header only. Have to work around to view item, then process offers.Ap working ok, but desktop has had this problem for two weeks

Views and Watchers

I have items is both Buy It Now and Auctions . My Auction items have VIEWS that are deleted during the time when they are on for just 7 days. WHY? I can understand that WATCHERS can change their mind and remove themselves BUT VIEWS should not be dele...

Item Count on Store Issue (again) - Wrong Item Count

So past week the count on my store for items is wrong - again - say again cause reported this issue while back, took ebay 2 (maybe longer) months to fix. All was good for few months, now it's back, except this time the count on store is wrong and the...

Technical difficulties

Will not let me login

Still shows I have an offer even though there's no active offer.

It still says I have an active offer, but when I click on it, they're are none. Item 156401399081

Saying order is there error

I ordered five books from the same seller and I'm trying to track my package and when I go to order details and to track package it says that it's no longer available what do I do I keep getting the runaround

Problem

All I keep getting is WHERE IS ALL THE STUFF when I try to log into my account

Listings not showing in store

I just noticed the number of active listings is seven more than what my store shows. The same holds true for the number of listings showing when you click on the seller's other items link. What's going on with this?

FEEDBACK IN THE UPDATED VERSION.

FEEDBACK DOES NOT ALLOW LOOKUPS FOR ORDER AND DELIVERY DATES AND AMOUNTS OF ITEMS AND SHIPPING AS IT DID FOR PREVIOUS YEARS. HOW CAN THE QUESTIONS BE ANSWERED ACCURATELY WITHOUT THE INFORMATION? DID IT ARRIVE ON TIME?? I MUST LOOK BACK IN PURCHASES T...

Live Chat not working

I have a time sensitive issue I need to discuss through chat with a live agent. The automated chat does not give me the option to chat, only receive a phone call. I located a link that has both chat and call options, and when I click chat, the button...