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Current known technical issues - updated as of 6/23/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Watch list is missing

My watch item list is not loading on my two regular iPads, but will load on my mini iPad ????

Customer Support page not working

Why is the customer support page down? It is blank. Tried on different computers and browsers. Does not work on iPhone app either. https://www.ebay.com/help/home

[Test or Platform Update?] New Add to Cart Checkout Experience

I noticed tonight when adding a couple items to my cart a very different checkout experience from what I've seen before, including a new lightboxed add item interstitial with options to "checkout" or "go to cart" along with different product suggesti...

I get error message when trying to upload file through file exchange

I am trying to upload a CSV file to ebay. I always get the message (Actions are not matching with the header). I tried many suggestions mentioned here, but with no result. It is my first time to list in bulk and I need a step by step guidance to know...

eBay down?

Hi I was just wondering if Ebays website is down? I have a Windows 10 mobile phone (Nokia Lumia) I have been buying things off Ebay on that phone for a while. Now the search box on ebay isn't working I can type a product in I want to search for for e...

Problem with BUYING GUIDES- editing and picture uploads

I've only written one guide, but I'm proud of it. Now it needs to be updated, and I also want to add some images (JPEG) from my computer. The written part updated fine, but I can't get the pictures to upload. It freezes up every time. Is there some s...

facebook icon

why can't I promote a listing using facebook icon, it keeps saying something went wrong?

ebay guides , photo's do not upload.

I have been trying to upload photo's for an ebay guide that i am writing. I have tried numerous times over the last couple of days and the loading wheel spins but the photo does not upload even after leaving it for a few hours. I have tried making my...

Notifications

I keep getting a watched item ending notification for items I’m watching, even if I turned off this type of notifications in Settings - Notifications in the eBay mobile app for iOS. Is there a way to fix this?

EBAY SALE END DATE DOESN'T WORK

EBAY SALE END DATE DOESN'T WORKTwice now I have started a sale and have clearly dated it to end on the next Sunday.Each time the sale end date defaults to the date that eBay has on the form instead of my end date.Please fix this.Thank you

Can’t delete watched items on eBay app using iOS

Does anyone know what’s going on with the eBay app for iOS? When I go to delete the items in my watched list, the item will vanish for a moment and then an error message appears (Trading: 20820) saying nothing was removed and the item returns to my l...

selling Active on Iphone

My selling Active on Iphone say you don't have any active items. How can i fix it I try closing amp that did not work. Call ebay customer service they said I have a bug in my phone. it all started when I up dated my ebay. Not cool eBay shame on you.

Purchase History Broken

I ordered quite a few items on Monday (3/6) and ever since then when I try to access my Purchase History I get the following message in red letters in the Orders section: "Sorry, we couldn't complete your request. Try again later." Since it's been fo...

No Email or Posting of Sold Item

I sold an item and it is not showing up in my sold items list and I did not receive a sold email. It shows up as being sold when searching by the item number.

Search shows 336 results, displays one page of 50 with no way to go to second page.

Today I did a search and it shows 336 results but only gives me one page of 50. There's no pages listed at the bottom so no way to go to page 2. Have had problems before where I click page 2 and then the next page shows zero results. I can usually wo...