Report eBay Technical Issues

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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

request. ebay. 429

Why do I continue to get this request.ebay.429 message on Ebay? Extremely annoyed. My carrier is Verizon and this just started happening since the newest update on iPhone

Resolved! Sorry! There has been an error retrieving your message from the server.

getting that message on my newest incoming ebay emails - anyone else experiencing this? does anyone know why? thnx

erroneous "your bid is winning" email

As I'm utterly unable to find a simple address through which to report minor technical issues, I guess I'll just list the issue here in the hopes that someone eventaully notices: The system which sends out "Your bid is winning now" emails appears to ...

Payment Gateway

Hi. Trying to list the item, but it says something wrong with payment gateway. I listed a few products earlier today and it was okay. I used the same Payment Method as now but now they say "It looks like there's a problem with this listing. Attention...

item location keeps going back to default settings

I want US only. I never had this problem before.

Find Contact Information

For years "Find Contact Information" under Advanced menu worked and now for years it does NOT work and I get a long error message/explanation. I would appreciate insight from anyone who can speak to this.

buyer paid now...wants to pick item up next week

How do you avoid a defect in shipping handling time when a buyer pays for a buy-it-now item today but wants to pick it up next week?

search items

Is there a way to delete items that you have entered in the "drop down" search? Some are not needed and I would like to delete them, but can't figure out how to do that. Can someone please help me with that?

Cannot edit listing

I am unable to edit my listings and save them.

Picture upload problem

New android update brought up old ebay style. I can only upload one picture at a time now. Total waste of time!

Saved searches not displaying-solution

Those who are having issues with the new version of the app not displaying saved searches- if you send an email to androidhelp@ebay.com they will put you into the Beta program which has this issue fixed.This has fixed the issue for me, hope it can he...

[Error: 0]

i get this when i try to print a label. how can i resolve this?

Is everybody tired of the technical issues and no response from eBay as much as I am!?!

This is been going on for over a week and it seems that everyone is having the same issues with no help from eBay only excuses saying that it can't be from their end! And I'm paying them over $1000 this month for the service!

Parent Message ID Missing

Trying to have a dialog with ebay custom service and sending them photos, but I cant cus this message keeps popping up when I hit send. Parent message id is missing.Whats the issue. Never had this issue before and I cant find any settings. Ebay app.

Phone number is not displayed

The phone number in the order details is not displayed. I thought it was a bug because I have an order where my order numbers were not shown in the ordering details, but the parcel came and there was a phone number. However, recently I received a par...