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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay's mistakes hurt a lot :-(

First of all I am not someone who knows how to write very well, or dedicate poetry and so on, but I'm going to try to publish my first post here, so I better go to the point. eBay has no idea of all the damage it has caused me internally, morally a...

I DID NOT RECEIVE MY PRODUCT

Hello friends!I would like my money back because the seller did not act correctly.I'll tell you the case ... He acted in bad faith ...1- I bought the product2- After 2 minutes, I contacted him, because my address in the register on the site was incom...

Store KEYWORDS Moot? Meta Content 100% eBay?

Hi, I'm no source code wizard mind you, but I thought our 'Custom Store Keywords' were supposed to be the way people 'find' our products via Search Engines, right? Then how come the 'Source Code' for any given store category I have is entirely 'eBay ...

Markdown Manager > Sale Event is now useless

Maybe I'm missing something, or the new Promotions/Sales Event was written by bots.I can see how to use it, but who would want to, with major limitations? The only filter I can see is to list by price. Then you have to drill down 4 or 5 pages to find...

Selling vs Verkaufen?

When listing new items on USA Ebay .Selling button is in German ? Why?

Unable to escalate claim error message

I have tried to escalate a claim for EBay to step in and I keep getting an error message it is as follows ( Access DeniedYou don't have permission to access "http://www.ebay.com/rtn/Return/Escalation" on this server.Reference #18.8fd55b8.1515673744.7...

My Ebay causes browser to not respond

For a while now whenever I go to the My Ebay page it loads then in about 5 seconds all funtions lock on my computer and I can get a number of indicators from, "browser not responding", "page is running long scripts" or "waiting for page to respond". ...

Notification Bell not lighting up when there is a sale!!!!!!!!!!!

The little bell at the top of the screen is not lighting up when there is a sale or any other notification!!! Check your sold listings!! eBay messing with the software again!!!!! GRRRR~!

eBay server

The server of eBay got down. Is this a problem only in my country or a worldwide one ?

Calculated shipping overcharged and refund not acknowledged by eBay

The eBay calculator had grossly overcharged--by $21---postage for a package. My buyer must have just purchased without really looking at that inflated charge. Anyway, when I was mailing it I noticed it and refunded the buyer the overage. So that is t...

Shipping Labels Not Printing

Is anyone else having issues with priting shipping labels today? I'm able to print from any other internet page and other programs. The eBay shipping printing page locks up and forces me to restart my browser. Yes, I have restarted my computer twice ...

Promotional Offers

The All Selling page does not display a link to accept the promotional offers. Will someone fix it??

Internal Server Error

Everytime I hit sell Internal Server Error - ReadThe server encountered an internal error or misconfiguration and was unable to complete your request.Reference #3.be00fea5.1515527300.1936f49

HOW TO FIX ERROR "It looks like there's a problem with this listing. Gallery URL has or

HOW TO FIX ERROR "It looks like there's a problem with this listing. Gallery URL has '<' or '>'." First time I have had this issue was today. It looks to be an internal error in ebay with how their system assigns urls for your pictures.After spending...

Followed searches no longer display new results in eBay app

For about three weeks, followed searches are no longer working in the eBay app. I used to be able to pull up followed searches, and get a blue indicator when one of my followed searches had new results since I had reviewed the search last. Now, I no ...