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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Play the Clean Up, Cash In Game

Has anybody else had trouble getting the "Clean Up, Cash In" game to work? When I click the "Play Now" button, the only thing that happens is I get another "Play Now" button. The game never goes any further than that. No game!

The address wasn't understood: Send to Online Auction

Getting an error message for a listing I am trying to send to online auction. The address wasn't understood. Firefox doesn’t know how to open this address, because one of the following protocols (httpss) isn’t associated with any program or is not al...

E-bay - unbeleavably bad customer service and site programming

I should have recorded both my screen and my phone conversations because it would've made for excellent, albeit dark, comedy.OK, first things first:1. I bought a cell phone. It came with a burned in screen, which I understand the seller did not notic...

ebay forcing itself on people

Sometimes when I go to ebay I feel like I'm being raped by the ads they hit you with. Today it's a full page ad when I was signing in. Ad was suggesting I spend my tax refund at ebay. Ad was a full pager that you have to click your way out of before ...

Long Time buyer on eBay

As a long time buyer on eBay, I’ve never had to use a credit card, and have not have a use for a credit card in over ten years. It now sucks trying to buy anything on eBay without a credit card. I have cleared everything on my watch list, recently vi...

Kicked off certain items

Amazon Fire 8 2007

"Select payment type" infinite loop

Right after I've logged in, I am presented the "Select payment type" box (before even trying to list an item).It's a completely independent window, only an ebay logo at the center and the 3 options (paypal, bank, credit card) below.Sometimes it happe...

Feedback Stars Are Hard to See

The coloring for the feedback stars makes them incredibly hard to see on my screen. It would be much easier to see if the color gray used was a bit darker. I've attached a picture for reference. I use Google Chrome.

Don't see last created Collections

HiIn last month I created 2 new Collections, added some item to it (most of cases also hav promles with it).But can't see those collection - only prevous What to do?

Not receiving emails for saved searches subscriptions.

It has been over a month since I stopped receiving daily emails for save searches. Is this functionality no longer working? Would like to hear from someone from eBay.

Unable to add items to a collection

I am unable to add any items to a collection . After clicking on "Add to Collection" from the item page, all I get is a spinning icon. It never resolves and I have to go back and item never ends up in my collection. This problem actually happens quit...

Yes, in Purchase History: eBay repeatedly deletes my notes on a removed item. Mgr refuses bug rpt!

In Purchase History: eBay repeatedly deletes my notes on a removed item.A customer service rem and her Manager both refused to accept a bug report! They insist it's perfectly OK to repeatedly delete my order notes, even though they haven't refunded m...

Why Does "Sell Similar" Copy Quantity ?

Why does "sell similar" copy the quantity? I just had to cancel an order because I missed a number change when I listed the item. Not only is it emparassing and frustrating, this will go against my seller account and buyers don't take kindly to. Inst...

Feedback from buyers?

My last 2 buyers have left positive feedback , but the actual comments have only been the first letter of what they were going to say .. I assume the saved comments drop down is not filling in the whole comment they wish to use ?