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Sorry for Recent Technical Issues?!?!?!

So, eBay's big statement about all of the issues is worthless, as usual. No specifics. No mention of compensation. No accountability or explanation to our buyers.

 

They say they have fixed the most critical problems. UH, NO YOU HAVEN'T! The most critical issue is the missing photos. I'm personally missing over 2,000 photos on over 200 listings. Those listings are unusable, and therefor losing money, and make me look like an incompetent seller who posted only one photo.  Plus, those 200 are eating up my monthy allotment. It will take me weeks to reshoot and redo these if they are not fixed.

 

 

"During the past few weeks, a number of technical issues have impacted the selling experience on eBay for some sellers. We sincerely apologize for any inconvenience these issues may have caused. We have resolved the most critical issues and are working diligently to solve all of them as soon as possible. Please know that we are committed to ensuring a world-class selling experience.

 

Our goal is to provide you the best platform for your business. In order to reduce the likelihood of technical issues occurring in the future, we are reviewing our testing and implementation practices and instituting an enhanced oversight process for all technical changes that may impact you.

 

While many sellers were unaffected by the technical issues, we know any interruption to you is frustrating. We appreciate you letting us know through our community platform.

 

Again, we apologize for any inconvenience the technical issues may have caused you.

 

Thank you for selling on eBay.

Sincerely,

Bob Kupbens and Mohan Patt"

Message 1 of 7
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6 REPLIES 6

Sorry for Recent Technical Issues?!?!?!

at least a steak dinner huh
Message 2 of 7
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Sorry for Recent Technical Issues?!?!?!

I wonder if they will let me pay my invoice with their apologies?

Message 3 of 7
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Sorry for Recent Technical Issues?!?!?!

"I wonder if they will let me pay my invoice with their apologies?"

 

Smiley Very Happy LMAO!  Yeah, right, anytime, and if any of us ever messed-up like eBay has been, AND STILL IS, then our accounts would already be permanently suspended.

Message 4 of 7
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Sorry for Recent Technical Issues?!?!?!

I don.t think they solved the problem of no views showing up on my account. I hope they are not done fixing. Not very happy. Very annoying
Message 5 of 7
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Sorry for Recent Technical Issues?!?!?!

Did you ever call in to CS and get your name added onto the trouble ticket? If not you might want to do that because it's working for a lot of us. Granted when I refresh the page 5 times, the views may now show up like once....but refresh again and they are there. And they are being recorded. I posted a rare item that should be fairly popular about 2 hours ago and it has 38 views recorded already. If you click on an item are your views showing up on your items page? Under listing details at the top....if not you should call in for sure if it's not working for you by the morning

Message 6 of 7
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Sorry for Recent Technical Issues?!?!?!

Basic store here. Past month or more may as well hung a closed for business sign. Call customer support. Told glitch not effecting search.. Bologna! I do not want to hang closed sign. Need Neon light "OPEN" come in!

Message 7 of 7
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