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Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My eBay summery page

On the summery page when I scroll down there used to be a drop down nav bar that popped up when I scrolled past the header, it is not functioning any more. Is it just my machine or did they do away with this.

Sort Low to High is currently not working.....Devon????

Not sure if Devon from Ebay can forward this to the proper channels....but if you try to sort from low to high on price, it is not working. For me, I use this tool when selling to supply the buyer the lowest possible price. And, now, if a buyer is lo...

eBay apts issue

I can't sign in or operate when I was able

Sorting or Searching for items for sale by lowest price is not working correctly

My items for sale are not being correctly sorted when clicking the Lowest price + shipping button. Is this a problem that Ebay is aware of? Everyone should check their items for sale to see if they are being correctly listed as to lowest price + ship...

Bulk shipping not working

When I try to go to bulk shipping tool screen is just black and says "no healthy upstream"

"Add custom text on label" - not working (bulk shipping)

"Add custom text on label" is not working when printing from bulk shipping.It only works if printing individual labels. In the bulk shipping page, the option is there, and is set for every item shipping. I have it set to item Title/Sku. It shows prop...

Live agent

How do you get in touch with one. The prompt on the help contact do not help with my issue.

Bug: Messaging System Displaying Wrong Price for Multi-Listing Orders

There is a bug when messaging about an existing order placed through a multi-listing. At the top of the message, it shows the price for whatever the lowest price item is in the multi-listing. It should instead show the price of the item that was actu...

Why is my order refreshed, but I can't get the order and it is forbidden

Resolved! eBay website display problems

For the last few days site not displaying properly, all big arrows, can’t access watch or selling list, can’t add tracking info, can’t bid, can’t contact eBay - what’s going on??

Quantity Sold

Hi, I have a question about Quantity Sold on traffics page. I want to review traffics daily by custom filter like 6th November, below the Overall traffic section, it shows that zero quantity was sold. But on Your listings section, the quantity sold s...