Assistance Required: Error While Listing on eBay Regarding GSTIN and IEC

[Anonymous]

I am encountering an issue while attempting to list items on eBay. The system displays the following error message:

"You can't list, as you need to update your GSTIN and IEC on eBay. GSTIN and IEC are mandatory for sellers who are registered in India to sell on eBay. To sell on eBay, provide your GSTIN and IEC on your My eBay Account Settings Profile page.

{e244583-962585x}"

However, when I navigate to my My eBay Account Settings Profile page, I can see that my GSTIN and IEC details are already provided. I have also tried updating them again to ensure accuracy, but the error persists.

Please assist me in resolving this issue? If there is a technical glitch or if additional steps are required, I would appreciate your guidance.

Thank you for your support in advance.

[wastingtime101]

Hi @Anonymous . As you're located in India, I suggest you start here:

https://export.ebay.com/in/selling/how-to-sell-globally-on-ebay/

If you're still having a problem you'll need to contact customer service. This is a peer forum and we can't see your account. There is probably another step involved, such as waiting for eBay to confirm your identity and registration.