Report eBay Technical Issues
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Forum Posts

How to get a Passkey?

I cannot find the instructions for registering or obtaining a Passkey for eBay login. eBay mentions it in many places on the website, but how do I get one?

User avatar by Rising Star
  • 242 Views
  • 2 replies
  • 0 helpful

Trust this device option not offered on sign in

Signed in to eBay's US Site with username / password, with 2 step verification off. Option to trust this device was never shown. This in the latest extended stable version of Edge and Chrome browsers running on Windows 10. (NOT in the eBay app.) Used...

User avatar by Rising Star
  • 191 Views
  • 1 replies
  • 0 helpful

Reports > Download > Listings > Unsold Listings is severely underreporting results

For the last hour I've been trying to get full results for Unsold Listings (Reports > Download > Download report > Listings > Unsold Listings). I do this quite often, and should be getting over 20,000 line items in the report. Today, I'm get only abo...

Listing hidden

Apparently the bot discovered in my message to a potential buyer, that I was asking in which state the buyer lives. There was no offer of selling outside of eBay, but simply the suggestion that I could change the listing to a local pickup. Asking for...

Colored Text

I have been revising my auctions in the description area for the past week. I do have certain words I use with a color, such as blue, brown, red, etc., to catch the buyer's attention. Now when I revise my description, the whole sentence changes to th...

eBaysentenceCorrect.jpg eBaySentenceSameColor.jpg
User avatar by Thrill-Seeker
  • 369 Views
  • 2 replies
  • 2 helpful

Resolved! Cannot find spot to supply the eBay Product ID for a listing

When creating a listing, the option to supply the eBay product ID was given. Now, I only see the option for a UPC:and they are not interchangeable as when I try it:is the eBay product catalogue not being used anymore?This is on Win10, Chrome, latest ...

gottasellemall69_0-1740522969203.png gottasellemall69_1-1740523079149.png

Inconsistent ZOOM Feature

Why is it that, when I click on the ZOOM feature for a listing picture, I regularly (not always) get a SMALLER image than the standard listing pic size? Seems like a negative for seller AND prospective buyer.

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