Report eBay Technical Issues

Forum Posts

Sorted by:

The tax 'details' & 'expenses' pages jumbled up mess

Hello,This is the first year to receive a 1099, I was looking forward to seeing the details & expenses pages, but when I downloaded them they were a jumbled up run on of words, nothing was laid out like your illustrations showed on the page. I use an...

Issues switching from Individual Account to Business Account

When I get to the screen that ask me for type of payout, and I select and my option or any option, the 'continue' button remains gray'd out and will not let me click to continue.

Is this email from Ebay legit?

I got an email 'from Ebay' that I was on a new device, which it wasn't. It was the same old macbook. But then I got another saying I had reset my password, which I had not. I went to sign in (which had kept me signed in even thought I had not opted t...

Sellers photos disappear

Sellers photos disappear when item is selected. Can't view item, no " buy now" option. Uninstalled app, re-installed, this made no difference!

Email search notifications are not showing photos of newly listed items anymore!

Email search notifications are not showing photos of newly listed items anymore!Does anyone has the same issue! I contact eBay chat support but they do not know anything nor they want to escalate this to a higher support team! Here is a photo of what...

Something went wrong while loading this page. Please try again.

When I attempt to add a tracking number on the Seller Hub, I keep getting this error message (since last Thursday); "Something went wrong while loading this page. Please try again." I've called customer support and they said they are working on it, b...

Manage Active Listings not showing new listed items even though item counter increases

Ok, so now when I add an item, the item counter goes up but when I sort by most time left, its not at the top of the list (or anywhere), its not being added to my list of items to be able to view/edit.

Ebay bulk shipping page times out if I take too long to fill in all the dimensions and weights?

I typically am shipping 50-75 things at a time and I've never had this problem in previous years. However, in recent months, if I take too long when filling in all the dimensional data for all the shipping labels, when I go to Review it just errors o...

Technical Issue with Adding Tracking Number and Downloading Order Receipt

Hello,I'm experiencing a technical issue on my eBay seller account. When trying to add a tracking number, I keep getting the message: "Something went wrong. Please close the window and try again." I've tried closing the window multiple times, but the...

Issues with pictures not downloading properly when selecting sell similar items

When trying to make new listings using list similar items, 2nd photo doesn't download and site freezes. Have to back arrow and list under new item for everything regardless if it is a similar item, causing very long listing times.

eBay Slow / Lagging on Chrome

Does anyone have a fix for the lagging of eBay on Chrome in the past two weeks? CS Concierge has not been able to provide any solutions.The problem is occurring on all 10 of our business desktops.The issue is specific to Chrome; it does not affect Op...

Shipping calculator issues - adding too many shipping charges

Customer purchased 3 items and was charged shipping for each item instead of calculated rate. This made the shipping cost almost $10 too much. We refunded the overpayment for shipping but are concerned that this will prevent orders with more than one...

Multiple errors and bugs

Errors all day when listing, boots me right out of the listing page, items taken down for violations that have nothing to do with the so called violation, reports of buyers not getting my offers... but they are raising fees. What a disgrace.

Unable to ener same email on two of my accounts

I have two eBay accounts. In my personal (and communications) preferences I had two separate email addresses for each. I cancelled one of my emails and tried to add the same email address to both of my eBay accounts. Guess what? eBay will not let me ...

Bulk Edit - Find and Replace in Description

I added a line to all of my 500+ listings re Christmas shipping. For days I have tried to remove it several times by copying and pasted into the "remove" box the sentence I'd added, and typing the replacement sentence into the "replace with" box. (Th...