Report eBay Technical Issues

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Resolved! Store not showing my items and eBay Search not working.

1.) When I click on my store or View Items/Listings, it is just a bunch of blank spaces. If I click on the Sale link in the store, it will show those listings. 2.) When I use eBay's Search Engine to find one of my listings, it won't show up in the re...

Resolved! Search Function and eBay Store not working.

First. Search does not work. My listings are not showing up when I search for the exact words in my title. All it shows is the Sponsored listing. If I don't have an item Sponsored (on promotions), it does not show up at all. This is also happening wh...

Listings not visible in searches, just a blank space

Logged on today to have a look at some of my listings and have found my listings and other peoples listings are just blank, completely missing. anyone else experiencing this? Everything looks fine from my active listings tab but if i search for the l...

Mobile Description Tagging Is Broken

Since around mid month (Jan 2025) there is breakage happening with mobile descriptions across newly published US and UK listings, or any listings revised or edited since then, including just a price change. This looks to me to effect all sellers who ...

Let the glitches begin

Listed an item, proof read and found an error went to revise it and it wiped out all the pictures that had been previously uploaded....

My eBay is not working

When I try to do anything it keeps saying something went wrong.No information from eBay to say sorry not working, I’ve been trying for the last 24 hours.

Photos Won’t Load with App Update

I have used the same method of editing and uploading photos from my iPad for years. With the new update, I cannot upload photos from my iPad app at all. No reason or error code is given. I can assume sizing issue but these photos have been used for 1...

Not viewing properly in search

When searching i get blank boxes.

Can't view my items on my store page or search an item

Just wondering if anyone else is having a problem view or searching for items in your store or search engine

Error message when accepting offers

We have had 2 best offers received this morning that I am unable to accept. I get an "error processing your request" message.

Seller unable to enter tracking number

Just a quick heads up of an issue I have just encountered inserting a tracking number. I have just sold an item and posted it by Royal Mail. I then entered the incorrect tracking number. I then tried to recify this by editing it. But for some reason,...

Schedule Item Function Issue

When selecting March 30th as a start time for a listing, I receive the following error:

Upstream server error message when listing

When I try to send a listing live, I get this message:

Getting emails telling me something I bought is recalled, but lacking the item's identity

I have gotten a couple of emails telling me an item I bought poses a danger and is being recalled, but then it says "Item details: " and has no further information. I am not sure what item it is and wonder if that could be figured out?

Uploading photos to new listings extremely slow

What I don't understand is that this was reported in 2023 and 2024 and here we are in 2025 and it is taking 2 - 5 minutes, per picture, just to upload to a listing. Now I understand why some sellers do not have pictures for listings that include VARI...