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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Photo that needs to be removed

Need help on removing a photo that has nothing to do with the listing

accepted offer notification

hey i had an offer accepted like a week ago and it keeps giving me the accepted notification on the website like every 45 seconds

Cant sign into app

Logged out of app. Tried to sign in but impossible. Says technical issues. Desktop version is okay. Just ebay app.

Not receiving security verification text for updating payment method

I'm trying to update my debit card info for payments. Everytime it say eBay has to text me a security code but I never get a text. This isn't the first time I have had problems with getting verification texts from ebay. This has been an issue for mon...

Error for every Message reply: "Sorry, something went wrong. Please try again later."

Every time I try to reply to an eBay Message through the Messages tab on the site (chrome browser on a PC), I get the error: "Sorry, something went wrong. Please try again later." Every time. If I reply from the forwarded copy of the message in my em...

Drafts are missing on mobile

Also desktop won't allow to publish a draft.

Can't post my listings

Start posting my listing and jump to an error page , the "I'm sorry page, embarrassing" , can't list anything.

Feedback - now just the numbers? - not showing comments and no 'left for others' link

Went to check the person feedback and all it shows is the numbers with no comments and no way to see what they have left for others Not marked private. No mention of this change in any of the updates - went back two years. This page/view is now usele...

Notification pop up cannot clear please make this madness STOP

This started about 2 weeks ago. I have done all the usual help suggestions. Still not resolved. Please fix this. It is super distracting.

I cannot send offers

I am trying to send an offer but it keeps saying technical issue. 5533

Keep getting old notification "pop-ups" Please help me stop this

a bid that was accepted over 2 weeks ago, keeps popping up and no matter if you X it out or delete the old message, it continuously pops up on desktop

eBay motors avoid negative feedback

So there is a loophole that exists with eBay motors that needs to be fixed. Because the transaction is a large sum of money, it’s done outside of eBay. If a seller doesn’t accept PayPal, then there’s nothing in eBay’s system that indicates the vehicl...

FIX THE SITE!

Going into day 3 of zero sales. Never in 15 years of selling has it fallen off this badly. Between promoted listings being broken, search being broken, and me being on a Florida server SOMETHING IS ALWAYS SCREWED UP! I cannot get a human on the phone...

Ebay not following its own feedback policies

I received 2 negative feedback the past few days that are BLATANT policy violations and ebay seems to not care.. first one the buyer claims to have sent an item back to me without ever opening a return, this person has 1k feedback. I never received a...