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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

2024 Ebay Open Survey

Has anyone else not received the email with the link to the survey? I attend both days. Its Friday the 27th at 5 pm Pacific time and I never received it. I will be super sad if I missed my opportunity. 凉

help!!!

good morning, i've submitted this question to a couple of different message boards (selling discussion and ask a mentor), but have not received an actual answer, and this problem is getting more and more frustrating. please help. a few days ago, i al...

Checkout

Having issue with checkout. Not accepting credit card that I used on ebay three days ago. The problem is ebay website. Please respond!

When eBay removes an item, there is no way to see my SKU

When eBay removes a listing due to a policy violation, there is no way to see my SKU. So there is no way for me to find this item to remove it from my inventory. The item is not showing up in unsold or anywhere else. Can you please update this so tha...

site layout recommendations

Hey fellow buyers & sellers,Recently noticed the email notifications I'm getting for saved searches only shows 1 item. The emails used to have a link to each one it found that you could click on to view. Now there's only the one and another link to v...

Gift Card Issue

Hi All - My aunt gave me a $25 eBay gift card about a year ago and I just came across it in my desk today. I went to pull the tape off covering the code and half of the numbers pulled off with the tape and now is unreadable. I don’t have the receipt ...

eBay Advanced Search not working after apparent update

I noticed today that the eBay Advanced Search page has changed. I also noticed that all of a sudden I am getting 0 search results for the items I am looking for. The searches I have been trying are in the Books and Magazines category. Title searches ...

eBay Won’t Send Security Code

I am trying to fix another issue that I am having, which is setting up my chase bank account for selling profit. And every time I try to fix it, it ask me for a code that they “sent” and it never sends. I’ve tried this multiple times. I checked my bl...

technical issue with return label

Cant open my return label email beacuse every time I do there is technical issue

Problems revising some but not all ebay listings.

Hi is anyone having issues revising ebay listing at the moment? When selecting certain listing I get the message saying the listing tool isn't working. Oddly I can however revise some of my listing without issue. I'm a seasoned seller and my account ...

No possible to sell

Hello.I'm from Ukraine.Payoneer approved my account,but impossible to publish the listing,I receive this message:"Unfortunately, we can't provide our services to customers located in the Donetsk People's Republic (DNR),the Luhansk People’s Republics ...

Ebay creating a UPC conflict nightmare

Ebays using ai to police UPC is and will continue to be a disaster and will continue to be and will cause misinformation to be applied to your listing, which in my book would make ebay responsible for incorrect information being applied by ebay and h...

I’m trying to join eBay partner network I get everything filled out hit the sign up page it brings m

I have it still brings me back to the same page I started

bulk end listings does not add all the items into the unsold listing tab.

i just noticed this a couple of days ago. im going through and restarting all my oldest listings, and im doing it in batches of 200 listings. for a 200 batch, the unsold item tab will only get 193 listings added to it. i just did 100 today and only 9...

GetOrders does not provide a phone number for orders shipped by Mondial Relay

I use the getOrders API to import new orders into my system. I need to import buyers' phone numbers. This phone number is used by Mondial Relay to announce the availability of the parcel at the relay point. However, when the order includes a shipment...