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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

calculated shipping wont calculate

When I try to go to an item that I want to buy that has calculated shipping and have it calculate what shipping is for my location it wont do anything and keeps having it set to United states and wont let me calculate for any other locations even tho...

Calculated shipping for international not working

Customers are saying that calculated shipping for international is not working, said it's working until the auction ends then switches to pick up only and doesnt charge them ANY shippi g charge

eBay Store "Search Engine Keywords" page is gone!

The normal link used to take an eBay store owner to the "Search Engine Keywords" takes me now to the "Manage My Store: Summary" page instead. I can't find that page anywhere. It's completely gone. I just noticed this today. I don't constantly update ...

Send offer to buyers not working

Send offer to buyers just gives me an error page

Time left on listings not shorting properly

When trying to short my listings by time left, seems that they are not put in the correct order. From 2d 2h 41m goes to 1d 23h 57m and then starts again with the 2d remaining.Seems another glitch to add up on the pile of the last month...

Relisting items gives random views on the items from the 1st seconds

The items that i am relisting for the past two weeks are auto generating views from the first seconds. Some might say that might be actual views but i really doubt it as i tried altering the descriptions and item specifics on purpose and whatever i p...

buying and printing label for international first class postage

I cannot print international first class postage....keep getting this error message: Error creating label. Label could not be generated. Internal Error.

eBay not respondiong / Recover web Page / Internet Explorer No longer Supported

My computer is so messed up from eBay.Getting error messages for 2 days. EBay not responding. Freezing up. Recover web page. We no longer support Internet Explorer v10 and older. Upgrade to a newer version or use a different browser. I searched inter...

Store logo / Header not showing up

Hello everyone,Can anyone help me, and can tell me why header, sidebar and logo is not showing up on my store after changes in setting. I am doing this since long. Thanks in Advance

paypal not accepting payment

keep getting this message when trying to pay for item. Sorry about thatLooks like this action is not supported. Please return and report this error so that we can support it in the future. (invalid client_id or redirect_uri) How do I fix this ?

Sorry, we can't complete your checkout at this time. Please try changing your item quantity or check

I'm trying to pay for the item 6 times but still can't go through, called Ebay 4 times, changed/update payment through Visa/Paypal but still does not work, all them blamed that I'm in Canada and the seller won't ship to Canada, but it's clearly state...

Buy It Now Auctions no longer offer a duration, Good Til Canceled only

I don't know why but recently eBay is no longer allowing me to change the listing duration for Buy It Now listings, the only option I get is Good Til Canceled. No where on eBay can I find a way to change it. This really seems like eBay trying to scam...

No Feedback Link

On items I've not received, there is a button but on the item that I just received there is only a return button I cannot find any way to leave feedback for good seller. Since she is new, I'm sure she would appreciate it.

tax button error

I am not charging tax, I keep getting a tax button error message before I can list item.

Error message when trying to set up Promotion/Sale Event

Was wondering if anyone else is having an issue when trying to set up a sale. When I click on the tab to do so I get a message stating "It's not you, it's us" and something about the server being down. I don't see any notifications on the boards that...