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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Shipping Estimates/Dates not Matching Listing

I sold an item this evening October 1. I have 2 day handling time. Ebay stated on the shipping label page to ship the item by October 1, buyer is expecting to receive it by October 4! First off, it's impossible for me to ship October 1 (same day purc...

NECESITO SOLUCIONAR UN CASO ABIERTO

resulta que pague por unos articulos pero no llegaron, abri los casos respectivos, pero los vendedores no se reportan, el caso cierra el 4 de ocyubre, y no se que hacer. alguien puede informarme que se hace en estos caso? pierdo mi dinero?le he envia...

Anyone else having problems when listing BIN price set @ $5. and NOT able to edit?!!!

I've tried everything I can think of outside of the dreaded 2hrs on hold with ebay for preselcted scripted answers that don't pretin coming from customer service.... I'm listing a boombox via:Consumer Electronics>Portable Audio & Headphones>Portable ...

eBay shipping won't let me buy labels on the same day I plan to ship them (10/1/18)

Time is 1:30 a.m. My options are 10/2 (tomorrow), 10/3, 10/4, etc. Oct 1st is not a natiional holiday. I checked. I've never had any issues with buying labels on the same day I plan to ship them. Anyone else having this problem?

My pictures look terrible once uploaded to listing

I use my camera phone for my listing photos, then edit on my comuter to correct color issues among other things that don't look right. I just listed an H&M peacoat and the photos look horrid. If you take the time to view these you'll see patches of p...

search is not working correctly

Search: Yamaha TF1 FM (that's a one)....today you see 2 items Search: Yamaha TF1 (that's a one)....today you see 20 items The problem is that searching: yamaha TF1 DOES NOT FIND the 2 items in Yamaha TF1 FM. It should show 22 items and include those ...

9/30/2018 unable to add/remove items from the cart or purchase anything.

Tried from several computers, still a no go...Is ebay having issues??

Resolved! ebay page not displaying correctly.

I've had this problem for awhile now and was wondering if there was something I need to do to fit ebay to my pc screen. I'm on the latest firefox version and just about every site I visit displays their site correctly. Zoom in or out just makes it wo...

Screenshot_2018-09-30 My eBay Active.png

Resolved! No email confirmation.

Not getting any confirmation emails today from Ebay.Anyone else having this problem?

Markdowns in Promoted Listings

Question:I had listed 71 new listings in my store. When I was done I wanted to put them on sale as other similar items like them were on sale in my store. So I did the markdown 15% off in the Promotion section to start at that time and run for 12 day...

Best Offer showing up on auction listings

The listing I put on tonight are 5 day auctions. They have the Best Offer option below the price just like on the Buy it Now fixed price listings. Is this a bug or something new? On the seller board there are others with this issue. Anyone here have ...

my ebay sell section

I keep finding when I open my ebay, my sell section has collapsed and been replaced by totals.

Ebay.de - Auction Update - Error

I just attempted to upload additional images to one of my auctions which is currently active on Ebay.de.However upon submitting the update it returns an error message telling me that the Returns Conditions cannot be changed once the auction is runnin...

Resolved! What does this mean? The item specific Object Type is missing. Add Object Type to this listing...

Couldn't post traditional auctions last night. Received this message from ebay: The item specific Object Type is missing. Add Object Type to this listing, enter a valid value, and then try again. Does anyone know how to fix this? Thanks!

Buyer can't see Personal Message Pics - FUZZY

Several buyers in a row have reported they can't see the pics uploaded to personal messages. They are fuzzy. One buyer sent back a photo of what it looks like and it is FUZZY. Buyers of personalized items HAVE to be able to see these pics to choose t...