Seller Update: January 2025
Kick off the new year successfully with our latest updates.
Forum Posts
Current and resolved technical issues - updated as of 2/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
TECH PROBLEM WITH SHIPPING TAB
TECH PROBLEM WITH SHIPPING TAB When you click the shipping tab and put in a new country and then click GET RATE - the screen jumps and goes back to the Description tab - so youthen have to reclick the shipping tab to see what the rate is.-For a new c...
can't print shipping labels
Can't print FedEx shipping labels today. Trying since this morning. Get the message "There seem to be some issue processing your request" (poor grammar btw eBay... "seems' is correct...)
Issue with Pictures on eBay App
I talked to customer service today because starting last night any pictures I take for my listings are having issues when I go to crop them. I get an error stating "Photo must be at least 500 pixels on the longest side". I uninstalled app reinstalled...
reporting a technical problem
How do I report a technical problem?For the last couple of days the "hidden" radio buttons on my bid page are not there. I cannot choose to view the bids that I have previously hidden. The radio buttons have turned into text boxes that just say "hidd...
Saved Searches functionality broken
As someone searching for collectibles, I rely on the Saved Search functionality. It has recently been changed so that its functionality is now broken. 1) You can no longer name your searches; the de facto name was the search equation. This means you ...
searched for PayPal only, but seller doesn't accept PayPal
I did a search including "PayPal accepted" in the search filters. These items are shown in the search but the seller doesn't accept PayPal. According to a post the seller has made in the Community, they only accept Adyen payments. https://www.ebay.co...
"Internal application error"
"Internal application error" Can't watch items or unwatch. Error message every time, says to restart app, I did that several times, and also restarted phone.
Seling > active pop-up
Whenever I load active in seling catagory I get a pop -up." My ebay is getting easier and simpler to use etc,etc."I have closed and hit "got it" countless times but no matter what it pops up all the time. Is there a way to turn it off?
Not able to confirm and pay
I am able to select payment option but i can't finally confirm and pay, any help
Recently Viewed items that are not ours.
We are constantly having items show up in the recently viewed section that we have not looked at. We clear them out and more items appear that we have not looked at. Any insight on this issue? Thanks.
Resolved! Error when try check my site tehnical server status. Sales down
An error occurred while processing your request.Reference #30.ae3b3217.1538017353.ac40edd Also 5 days almoust no sales down about 10x times. Was found that yesterday eas added new designs but virws 0-5... somrthing wrong thanks for support.
E BAY'S SITE SLOW TO LOAD. DUE TO ADVERTISEMENT ON SELLERS PAGE ?
I notice when I go to my All Selling Page. It spins for over 3 or 4 mins. sometimes. I am not able to take action on my page until it stops spining. I do nt need a new Car or Truck. But once the add loads then my page loads. This has olny happend for...
Notification Bell not Working on Message Boards
The Notification Bell doesn't seem to be working on the discussion boards.
More app issues
Rubbish app still
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