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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Buyer Changed Address After Paying - Should Not Be Possible!

TECHNICAL ISSUE-Buyer Changed Address After Paying - This Should Not Be Possible!-Please fix the glitch that allows a buyer to change their address after they have paid.-Sometimes this might not matter.However when an item ships to a farther distance...

Shopping Cart Glitch - purchased EVERYTHING

The following incident occurred using the Android mobile app. At the time, I had multiple items placed in my shopping cart. On 2/5/18 around 6:30ish, I was editing my shopping cart to remove an item. I clicked on the "Remove", I then got the confirma...

Tracking numbers

Tracking numbers/codes don't show on the list of purchased items and sellers won't give it to me.I didn't receive several items and they were probably returned to senderHow can I get the tracking numbers?

Items with Calculated Shipping and Free shipping Seller Hub issue

brian@ebay I've complained about this bug before and it's still not fixed and it still costs me money every stinking time. When I change an item to calculated shipping and the free shipping box doesn't get un-checked it displays WRONG in Seller Hub A...

EBAY FEDEX SHIPPING IS DOWN ???

I CAN'T SHIP ANYTHINGI HAVEN'T BEEN ABEL TO SHIP ANYTHING SINCE 12/31EBAY FEDEX SHIPPING IS DOWN ???

reported 20 issues in 3 months, now A NEW ISSUE again

Cannot type in messages to ebayers now to reply to their questions. Why so many issues when ebay had none for 10 years. ARE YOU SERIOUS EBAY????????

To trinton@ebay re why issues don't get fixed...

trinton@ebay 1. eBay member calls eBay Support to report issue.2a. eBay Support rep cannot understand issue; dismisses issue.2b. eBay Support rep doesn't accurately document issue; higher-up eBay Support rep doesn't report issue to tech team.2c. eBay...

USPS flat-rate sometimes requires dimensions and weight in shipping labels

trinton@ebay An ongoing bug: I don't have shipping labels in front of me because when this bug has occurred I've been undder the gun to get packages shipped, but as best I can recall here's the "process" of the bug: USPS flat-rate options are "redded...

Resolved! Error while reporting Listing Policy Violation

Tried to report a listing policy violation per the attached screen cap. Instructions say to include up to 10 Item Numbers. That's reasonable, eBay worker should see the seriousness of violation, so I do the extra work to document. Upon posting, error...

Is anyone else having problems with Paypal?

So far Ive gotten three orders that try to pay and it looks like they paid but No payment recievedanyone else?

Checkout isn’t working

I keep trying to checkout and pay for my purchase but it won’t work

Did TAKEFIVE coupon expire early?

I got the coupon offer in MyEbay, so I was eligible to use it. It said it expires on Dec 31 at 11:59 Pacific Time. So 1 hour before then, I tried to use it at Checkout and ebay said the coupon had expired. it's currently 11:50 Pacific Time... it shou...

Ebay keeps switching from .com to .co.uk

Hello. There is annoying issue with Ebay website opening UK version of page instead or global. I prefer to see prices in US dollars or Euros not GB so only option is to every time correct page and open it. Any way to fix this?

Seller Hub menu annoyance

The seller hub menu has a bug in Chrome. When you are on the Orders screen, none of the dropdowns on the top menu work. You have to switch to the Overview, Listings top, etc before you can use the dropdown menus to navigate. Started a few weeks ago. ...