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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Having problem with pictures not displaying on the records and invoices. Works fine everywhere else

I am having a problem with pictures not displaying on the records and invoices. They display everywhere else just fine. Tried on internet explorer and Firefox, same problem. In my sold items the pictures show up, but when I select the record number a...

We can't process your payment. Please select a different payment method or check your payment detail

"We can't process your payment. Please select a different payment method or check your payment details."I cannot checkout or use any form of payment to complete my transactions. I checked my paypal and credit cards to ensure they were in good working...

UNABLE TO DELETE???

Can't delete any of my pre-listed not yet live yet items. Message says *Server Down*. Been this way for days? Rest of the site works, just not the delete . Any ideas? Totally frustrating..irritating..miserable account. EBAY.

How do I edit the title/label of my custom list without deleting it, in 2019? Where's the "EDIT"?

How do I edit the title/label of my *custom list without deleting the list, in 2019?- Did not see the Edit button, only Delete- On the computer browser.*Custom list = the other lists that the user can create besides the Watchlist. Found this link as ...

Avatar

This will sound like a nubby question, but how do you add an avatar to your account? Thank you for any help.

Google Chrome Won't Let Me Login to My eBay Since Yesterday

I've been using Google Chrome to access my eBay account for at least 12 or more years and rarely experienced a problem when I'd login to that site. I used eBay all day yesterday with no problem but then around 11:30 p.m. EST I went to that site and f...

Unable to list items for sale

I have tried to list items to sell & cannot. I have never had problems in several years. I make the heading & it is like the page is froze. Unable to post photos or description. I listed items last about a month ago with no problems then. Anyone.

Sold items won't load

Since yesterday 4/16/19 when I try to view my sold items I get the message "There was a problem loading your items. Please try again later." tried multiple browsers, same error.

Duplicate emails

A number of times when I have listed items, I got two emails for the same item to state that it is live. The items are not listed twice, however, it is annoying because I constantly have to go back and check to make sure that ebay isn't listing the i...

Missing Drafts on Ebay Mobile! How to Retrieve? What Happened?

Just went to my mobile and was going to add some pictures to some of my drafts.When i went to the selling page there where no drafts. This is only happening on my cell.My desktop shows I have 17 current saved drafts. Any body know a solution or is ha...

Resolved! Follow-up Feedback option not working?

As a Buyer I have tried several time to leave a Follow-Up Comment but it will not stick.When I click on Leave Follow-up Comment it goes back blank and does not post.Is there something I can do to change this or a problem on your end?

Is this legit??? ebay.com/signin/s

Hello Community, Just wondering if ebay.com/signin/s is legit?? Tried to login using my password. Nope...oops no match....then ask for password and verification via numbers...then it works...odd...happened to me twice this week.

Resolved! HELP I Lost a email connection ???

The image below is on my "Selling page" when I click the reply button, it sends me to my message page with no link to the message available. How can I contact the buyer to continue the conversation? ThanksDave

Facebook ads and EPN reporting tool

I have converted an EPN promotion link in smart URL in one of my post, that I subsequently boosted, but my results on my facebook ad are WAAAAY lower than the reporting tool in EPN. Is there a time lag, or am I doing something wrong?

Check out and payment issues

When checking out, goes to screen with this message “one or more sellers cannot accept payments now. Call seller for help.”Been trying to pay for purchased item from different sites.from cartpay nowyou have won etchelp