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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I am not receiving messages in my email inbox on best offers, certain items sold

I have not been getting messages in my email inbox about customers best offers plus more than half of my items sold are also not sending messages as well.

Resolved! Search completely broken?

Hi: I've been reading complaints about eBay search at eCommerce Bytes for ages, but didn't figure it affected me too much.A) I don't sell on eBay any moreB) I only run a few regular searches. But just yesterday I ran a search for something I'm occasi...

Bug - Unable to Print Fedex Labels -

Whenever I attempt to change from USPS to Fedex for ANY address/label, it gives me this message: "FedEx shipping labels can't be printed on eBay for PO Boxes or APO, FPO, or DPO addresses. Please print a USPS label instead." I assure you, the address...

Unable to leave feedback for buyers

I have been unable to leave feedback for buyers for the past 4 days or so. When I click on "Leave Feedback" I'm taken to a blank page. Tried a different browser with same outcome. Can anyone help?

Having to log into eBay every time I open new window.

I have to log in to eBay every time I open a new window. I'm using Firefox. Is this happening to anyone else, or is it something to do with Firefox? All my other log ins are fine.

I keep getting a warning for selling USED lingerie when it's clearly described as new????

I'm on the phone with eBay but no one can figure it out. I am trying to list some lingerie which is clearly new, it has the tags, I put new in the title, description and chose "new with tags" and provided the UPC number and every time I hit the list ...

Problems with eBay website, photo hosting and moving around can be the following reason:

If you are having problems with the eBay website you may have to change the http:// to https:// at the top of your browser because eBay is now in Beta form and all your photos etc. should come from a https:// website or it will not show up as good or...

Promotional Items Containing Rules Not Being Automatically Added

Created promotion with rules, i.e., one of my store categories. When listing items in this store category, the item is not automatically included in the promotion, which it should be. Call eBay support which made the situation worse. The eBay support...

First class package weight error!

Whose brainchild is this one? The FCP max is 16 oz.

Bulk Edit or any edit when copy and paste important note

i was bulk editing my descriptions and noticed it wasn't saving and figured out why, after each paste if i tapped the space bar or did something else it saved and it would show the "saving notifacation" in background,thought i would share this,no pro...

No longer getting Email notifications. This needs to be fixed ASAP

There's a thread on another board, but thought I would bring it up here - it's a tech issue for sure.A bunch of sellers are NOT getting email notifications all of a sudden. For some it's been quite a while, for me...about 10 days now.I had a return e...

Ebay shipping labels

Is anyone else having problems with Ebay labels garbling the addresses. When I use bulk labels some wil come out garbled and some will not. I know it is not printer and everything else on label prints perfectly....its just the address. Any suggestion...

eBay makes Decisions on Ad Choice, not me

I opted out of ad choice as I did not want eBay posting ads on my Hotmail mail page. After a month eBay decides to reinstate ad choice without my input. eBay also discounts my BUY It Now listings to 50% and at times does not inform me. ebay has no re...

ebay glitches mean I cannot issue a refund

Back in October a buyer in Peru bought an item for me, which now after 45 days they claim has not arrived. The item was low value, so I naturally sent it with no tracking (I am UK based), hence my only options are to give a full refund, including shi...

how do I email ebay to report them to them

I bid on an item and I was already high bidder but it was at my max with an hour to go so I increased my max bid. Problem is that when I increased my max bid - ebay increased the price of the item at the same time and there was not another bid entere...