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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! I can't revise any of my items ?

Any one else having issues revising any existing items in their inventory ? I can only change the price. I can't change the tittle , update descriptions, best offers, shipping & basically nothing. Thanks in advance & Happy holidays.

Can't print shipping labels

I'm trying to print my labels for tomorrow (using original label format) and when I select the weight etc the shipping amount is staying blanked out such as this "--" and the purchase postage button is essentially greyed out. I've tried on a couple i...

Messages not going through

All of the messages I've sent to various members are not going through. They appear in my sent folder however the end user is not receiving. Checked with a familly member and they do not see the message from me either. If I could get some assistance ...

Can’t log in. Screen goes black

Click on sign in w email . Screen goes black literally cannot get into account

eBay is AGAIN listing items for sale that have alreay sold out!

Yet again, eBay has listed items that are out of stock. I've had to cancel several sales in the last week. The issue is the same as what I - and others - have experienced before. (See this link: https://community.ebay.com/t5/Technical-Issues/Why-is-e...

Resolved! Feedback

On my Feedback page, there is "view item" option, but I notice some users do not have this. Is there a way to turn it off? And how can I do this?

Images not resolving on custom category handlers

Images load fine for most of the site, but not when browsing using "Shop by Category." Thumbnails do not display, they seem to be .webp files. Search results work fine, in fact any thumbs I've loaded with a general search show up on category pages as...

UPS calculated shipping is charging customers too much!

My sales have slowed down since the first of this year. The UPS shipping calculator in my listings are show rates that are very high! If you you click the shipping calculator button over and over the rates change $10 or more depending on the item. I ...

Listing Changed/Hacked From USPS Calculated Shipping To USPS Free Shipping

I discovered that over the past few days approximately 300 of my auctions that offered calculated shipping for USPS First Class changed to free shipping!According to my listing service (InkFrog) they had nothing to do with it. They point back to eBay...

VARIATIONS DROPPING OUT OF LISTINGS.....HERE WE GO AGAIN!

This is the THIRD time I have had this issue and have started a discussion on it. Ebay has fixed the issue both of the other two times but, for some reason, it keeps recurring. I'm thinking it started again within the past 2 days as I have 13 listing...

Bug for sending offers to watchers.

When entering the offer price to send to watchers of items, there is a huge bug. The webpage says the price has to be at least 5% less, however any price over $1 is rejected and I am unable to send the offer.The same issue has occurred on the 4 items...

Any way to leave feedback after 60 days?

I'm a new user so I didn't know about the 60 day rule. Order a CD from China on Oct 27, I know China isn't always a reliable source but the seller's reviews were good. Estimated delivery was Nov 14 - Dec 28 - I got it on Dec 18 and it seemed like it ...

Getting ACCESS DENIED in Resolution Center when asking eBay to step in to escalate a request

(I wrote this on the Bidding & Buying board because, honestly, didn't realize this board existed until after the fact so I apologize for the double post - I do not post here very much and couldn't find another place to directly report a bug to eBay!)...

Resolved! ACCESS DENIED

A few months ago I purchased on ebay a couple of WIFi power units and was advised a week or so later that the items had shipped and the delivery was scheduled for ~Nov 20 to Dec 7. I patiently waited until Dec 25 since int'l shipments can take a whil...