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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Not able to download eBay or any other apps for that matter

Not able to download anything

regaurding the edit function

Hi. Im having trouble using the edit function for my listing. It seems that it is in limbo. When I go to click theedit tag it does pull up the page its suppose to but when I go to click on the edit variations tab it doesntdo anything. This just start...

After replying to message from foreign buyer, MyMessages demands login at foreign site...

trinton@ebaybrian.t@ebayheidi@ebaybueller@ebaybueller@ebaybueller@ebayanyone@ebay After replying to a foreign buyer's message sent via one of eBay's foreign sites, clicking on pretty much anything in MyMessages sends me to the login screen of that fo...

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PLEASE FIX THE SHIPPING CALCULATOR!!!

I just received a notice that eBay is updating the shipping calculator to accommodate the new zonal USPS prices.Since the software is being updated PLEASE fix it so it includes a decimal point for lightweight items. Currently it works incorrectly. Th...

MISSING DESCRIPTION AND CAN'T PAY VIA PAYPAL NOT WORKING

MISSING ALL DESCRIPTION AND CAN'T PAY VIA PAYPAL NOT WORKING

Text is auto populating & when I delete it and add mine, mine text disappears!

When I "sell similar" on my mobile device the Description box is auto populating with the info of the other persons item and stating shipping that I did not choose. When I go to delete and add my own info my text then disappears and is replaced again...

Newly created custom Saved Search not saving all key words despite not exceeding normal word limit.

I sometimes create custom saved searches with key words to ensure I get to see what I am interested in and filter out what I does not interest me This usually means fairly a long list of key words, but always within the historic number of word limits...

Website Issue - Text Disappears then Reappears within Listing

Hello, I noticed an issue with the eBay mobile site (possibly desktop site as well) this morning that has been going on all day. Sometimes there is a gap where it seemed to stop, then went back to doing this every 1-2 minutes or even a few seconds. T...

Loading Photo to message

Just spent 1 hour trying to load photo to message for damaged product from shipper, keep getting error msg. this seems to be an ongoing problem with ebay, instead of a error msg. ebay should have a "system not working msg " and a date and time when i...

MOBILE FRIENDLY CHECKER NOT WORKING

I've tried every browser....MOBILE FRIENDLY CHECKER thing just spins. Is anyone else having this problem in 2019? I see posts about the constant spinning....but thye are from last year. Mobile Friendly Checker hasn't worked for me in weeks.

"listing you're interested in is no longer available"

The messages coming in (from eBay, the verified legitimate account as far as I can tell) list, at the given times, as follows: "Jan 16 14:03333016055196 - Heat Window Air Conditioner Remote LG LW1215HR 12,000 BTU Cooling & 11,200 BTUJan 21 10:3831242...

I can not print nor see my sold items

Hello Pleas help. I am having trouble printing. I have a few sales but unable to see the items so I can ship. I can see them when I use my phone but not on any laptop. I tried using a different laptop I still can not see it only on the phone. Thank y...

Promoting listing

Anybody else having a problem not being able to promote their listings? Or their items is not actually getting promoted I heard some sellers are effected by this!

Ebay Messages problems uploading a photo - SERVER ERROR

When I try to upload a photo as a message attachment the photo gets 90 % loaded and then I get an error message, "Server error, please remove and try again."I've tried a PC and iPad but both the same issue.Picture is only 34kAnyone else getting this ...

eBay bots auto-changing Buy It Now to include Best Offer - Not Cool!

Major issues with the latest mobile update are causing me to counter or deny Best Offers on items I've listed at my lowest price (and which I chose not to include the best offer option), losing out on sales, customer confidence and loads of time edit...