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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

can't find sscalman on ebay.

Can't find sscalman on ebay.

Resolved! Unable to view ebay stores

I can go to seller hub to handle my store daily activities. But I'm unable to visit ebay stores althought i have tried to change my browser to Firefox, Chrome and IE serveral times. Please refer to the attachecd and help. Thank you ! ebay store47hon...

shipping label spinning wheel and paypal glitch & promotional offer

when I enter information like weight, first class, then hit submit, all I get is a spinning wheel. I had this same problem when trying to pay my ebay monthly fees. problem was solved when I opened my paypal account, cause afterwards, both times I was...

Resolved! Errors in bulk listings

Experiencing errors while bulk listings and trying to edit in bulk? when trying to save, it says that I have errors that need to be fixed but there are no errors showing and then it kicks me out. I am having to edit and submit individually.

shipping lable help

when using the shipping off ebay how do i print only yhr shipping lable? i bought the shipping lables that are 2 to the sheet but it keeps printing the label on one and the lable record on the other wasting the 2nd lable?

Account on hold

when trying to list I get error: it looks like there's a problem with this listing.Your account is on hold. Go to messages to learn how to remove the hold. There is no message in my inbox about this

The price of the product does not show the baht value. How do I set up

The price of the product does not show the baht value. How do I set up It is very important to consider the purchase of each store. Please set my account to show me the baht value.

Having problems

I don't know if people are having the same problems as I am but for some reason eBay keeps resetting my stuff like my password says im on a new computer when I been on the same one so I had to make a new password. After that i have put 4 new items on...

Resolved! Can't Get Back to New Selling Overview?

A couple weeks ago I switched back to classic view so I could do a bulk edit on my listings and add the UPC field that was forced upon me, and now I've lost the option to switch back to the New Selling Overview page. I really preferred that one becau...

EBAY very slow on Google Chrome

Is anyone else having issues with EBAY working with GC? It's VERY slow to load text and images and has eratic scrolling. Been having this issue for quite awhile. I use Firefox on my daily searches and it works OK.

Promotion not showing up on search results page

Is anyone else having this issue? My promotion is active on my listing page with a banner showing on the top, and the promotion button link under the Add to Cart button on the mobile app. However, when searching for items, my promotion link doesn't a...

No results showing up in search results eBay APP

When I specifically search for “accounting” in eBay search it is constantly displaying no results, it does the same when I search for “account”. I am starting a course next next month and really need to source for books but it seems like eBay is play...

ERROR "Oop, we had a technical hiccup"

FILED A CASE IN RESOLUTION CENTER FOR AN ITEM THAT WAS ORDERED BUT NEVER RECEIVED. COMMUNICATED WITH THE SELLER AND THEY CLAIM THEY ALREADY MADE A REFUND BUT UPON CHECKING THE CARD STATEMENT I USE WITH THE TRANSACTION NOTHING SHOWED UP ON MY STATEMEN...

Best offer emails not received

We receive best offer notices on the app, but they are not being received via email today since 9:15AM MST. We are receiving messages when an item sells, but not offer or counter offer emails. We also receive our responses to questions, but new quest...

Can't Send Invoice - spinning load wheel / screen flashes (firefox)

I'm having the exact same problem another user posted about Feb 2017 but no one replied to their posts. The link below shows a picture of what is happening to me: https://community.ebay.com/t5/Archive-Technical-Issues/Invoice-Page-Glitch-spinning-loa...