My Messages page won't load

[jakex83]

everytime I click on Messages, I'm brought back to the homepage. Tried other browsers than Chrome with no luck and it's been like this for the last 4 days at least. Tried accessing Messages from other links such as under my account, but with no luck. no other problems with eBay but this.

[eburtonlab · Accepted solution]

@jakex83 

Here are some alternate links that might let you get in if you are having trouble with the standard link:

https://mesg.ebay.com/mesgweb/ChangeSettings/Initial

https://mesg.ebay.com/mesgweb/ViewMessages/0/m2m

https://mesg.ebay.com/mesgweb/ViewMessages/1

https://mesg.ebay.com/mesgweb/ViewMessages/0/All?filter=1

[eburtonlab]

@jakex83 

If none of the previous links work for you, it might be worth signing in to eBay Canada and trying to view your messages there:

https://mesg.ebay.ca/mesgweb/ViewMessages/0/All

Sometimes when there are issues with the US site, using the Canadian site still works.

[jakex83]

Thank you! The first link did the trick

[eburtonlab]

@jakex83 

Excellent! You are most welcome.

Thanks for following up with what worked!