Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to list items from my pc or edit description

Unable to list items from my pc or edit description. The mobile app for Android sucks because it forces you to list till cancelled and you can't tell it 30 days on buy it now anymore from mobile app. I really wish they would fix this heading out of t...

could an AI self learning system learn eBay's system so well it can rob you?

I have been a regular eBay buyer for years. I buy things sometimes every day or two. Other times less. I have bought items that have not been delivered but if you engage with the seller you end up getting nothing - just "responses" that stall you unt...

BULK EDITING TOOL??? What is status on when it will be fixed???

I have not been able to change the quantities on items I am relisting using the bulk editing tool.The listings are perfectly fine and are available for sale - UNTIL THEY EXPIRE.Once the expire I amnot able to change the quantity in bulk. I have to go...

Desktop changed from English to Russian after paying with PayPal with FIREFOX Browser

Desktop changed from English to Russian after using Buy it now and paying with PayPal with FIREFOX Quantum Browser. Anyone else had an issue with this? Have I been hacked? Thanks

Changing Shipping rates

I've gotten my second complaint about this issue in the last month. Concerns me how many may be seeing this and just abandoning the sale instead of contacting me. Customer puts two items in the cart that ship in 12x12x10 boxes, 4 or 5 lbs each. In th...

I've been charged for something I didn't order

Three Days of Well this is embarrassing message....

Can't be too embarrassing if you haven't addressed the issue of unsold items page problems in three days. Problems include: can't access page 2 or 3 - can't use sell similar - can't delete those that have been edited or relisted. And that's just on t...

Multiple listings are not showing up in search or my profile

I currently have 4 items which are not showing up either in the eBay search or in my store. They were up for 2 days before I ended them and relisted with the same exact result. When relisting them they showed up for roughly 2 minutes and then disappe...

There’s a very repeatable path that can be used to crash this app.

On my iPhone XS Max (latest version of the eBay app & latest version of iOS) I’ve noticed an oddity regarding stability here while just simply trying to search for Galaxy S8s and Note 8s... seemed like it crashed more often than usual. As I look deep...

"listing you're interested in is no longer available"

I got an email from the eBay team today saying the following: "We're writing to let you know that we've removed an item you recently won due to concerns with the seller's account:333016055196 - Heat Window Air Conditioner Remote LG LW1215HR 12,000 BT...

Ebay website won’t open in Safari, could not establish secure connection with server

I am intermittently not able to access ebay.com using Safari on my iPad. I am receiving the message that “Safari cannot open the page because it could not establish a secure connection with the server”. I was able to access the website using my iPhon...

Unable to checkout from ebay managed payment seller if order is intrastate WA to WA due to new taxes

I am unable to order multiple items from a single ebay seller that uses ebay managed payments due to that being located and shipping from within my same state (Washington). The order originates and is ends in the same state, since I am WA resident as...

Can't download archived sales reports

I wanted to download my monthly sales reports from 2018 to input into Excel. I opened the sales reports plus page, then selected archived reports, and then selected a particular monthly report. It displays the report, but when I then select download,...

Problem upgrading to an Ebay Shop

We noticed that our account was listed as a Business Seller, not a Shop so we looked into it and it appeared a Shop would be cheaper and better for us. Trying to upgrade, it appears that we get the following message:The Shop name that you entered doe...

Refresh queues for newly listed items?

Been wondering this for a while, and if anyone else has noticed--whether on the app or desktop, when searching for items that are newly listed you won't always see everything that has been posted.There seems to be three 'queues' of listings: one with...