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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

BUYER tried to download a file on to my computer through offer page

I was sent an offer from a buyer in Russia (zero feedback) and when I tried to respond a file started to upload onto my computer. I didn't open it. I contacted Ebay and they really didn't seem to care. Is this common?

Font size keep changing. Any tips?

I used to use FireFox, and never had any problem with the font size changing, but my FireFox became corrupted, even when uninstalling and reinstalling, and I can't be bothered to figure out what's going on, so I'm now using Microsoft Edge. However, u...

Issues with eBay photo editor...picture colors change!!! Adds a layer of a Greenish/Bluish Tint

I started to notice this a few days ago but I thought it was just me but I have a good eye for this kind of stuff. When just by simply using a feature of the photo editor cropping, sharpening etc a picture it will add a greenish/bluish tint. This has...

Ebay unlimited free listings promotion Feb 2019

I received an email offering free listings for 7 days - starting today 26 Feb. Yet when I try to relist an item it is charging $1.65. Is anyone else having this problems

Free Shipping - NOT!

Time to fix the free shipping glitch I hear ocurring only on the android app.Under "more like this" , hundreds or thousands of items appear to be free shipping when they are not.This is deceptive and unfair to buyers and sellers and needs to be chang...

New BULK SHIPPING LABELS - NO SCAN SHEET - HELP!

What the heck is wrong with this great "TECH" company when the "new" bulk shipping format does not allow sellers to print a scan form? For the love of GOD I spent over half an hour on the phone with an eBay staff member in the shipping department and...

Purchases not going through and the interface being extremely buggy

I’ve been trying to purchase a few items for about a week now and they weren’t going through. I’ve been using eBay for years and this had never happened before. Some of the items though have gone through but it still says I need to pay for them even ...

Filter out watched items in search

In searches, Is it possible to filter out listings that I am already watching? To clean up my searches. I think watched items appear a different color, but that is difficult to notice sometimes.

I NEED HELP

I have a real mess with Ebay and can't get any help. Ebay had a glitch in their system and billed my account $5,500 last month. I contacted them on the 30th of January and they acknowledged the issue and said that I would have to be patient while the...

Default UPC code value is incorrect on mobile for Preowned status

The incorrect default seems to be set for UPC when I start listing from a laptop/computer then edit the listing on my mobile(android) to add photos for a preowned listing. Steps to recreate: On laptop:1. Create 'template' listing2. Add Title, conditi...

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Can’t access mylist from watch list

Sorry if I’m posting in the wrong place but I’ve tried mobile apps discussions and I’ve had no response . A number of weeks ago I called eBay stating that on my iPhone and my iPad I no longer get the drop-down arrow from watchlist in which I can acce...

I relist @ 30 days. Is there a way to relist AND maintain the "on sale" price? W/O creating new sale

I want to relist, without having to go back into mardown manager and create a new sale to put select items on sale, for instance when I relist 50 items at once, approx 30% of those items were on sale at 25% markdown. Can I relist and maintain that sa...

Resolved! Photos will not upload

Anyone else having eBay issues today 2/24/2019. Can not add photos for the last 2 hours.

buyers and sellers beware of smartpost

Don't use smartpost if you don't want to wait for days and weeks to get your stuff, hard earned money given but long waits for your stuff and dumbpost gives **bleep** excuses that are false read this columnist answer to the issue. I ordered feb 11th ...

How to stop the annoying bar/menu that keeps dropping down as I scroll through my watch list?

I have enjoyed shopping on ebay for years, but I am about driven crazy and feel like giving up on ebay altogether. Every time ebay is "improved" and forces me to change habits of old, I get frustrated and more frustrated because there is really no wa...