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Please fix issue re: uploading photos to new listings. Duplicates & omissions.

trinton@ebay.com

brian.t@ebay.com

 

Hello,

When creating a new listing & uploading a group of say 5 photos, the first photo is duplicated in the listing & the second photo is skipped & does not appear in losting.  I recall this being an issue a year ago, but was eventually fixed.  Have been dealing with it for the last week.  I try to list 10-15 items per day & this makes the process extremely tedious. I am listing on desktop. Please inform the appropriate engineers.  4th qtr.  Thank you!

Message 1 of 7
latest reply
6 REPLIES 6

Please fix issue re: uploading photos to new listings. Duplicates & omissions.

Hello,

Can we just get confirmation that this is a known issue & is being worked on?  Thank you. 

 

trinton@ebay.com

brian.t@ebay.com

Message 2 of 7
latest reply

Please fix issue re: uploading photos to new listings. Duplicates & omissions.

this issue is similar to another that I have posted about several times re listings missing photos.  ebay removes all the photos but one in many listings ... by design or glitch.  in some cases every photo has been removed.   this seems to happen more with slower selling items.

 

this has been going on for years so far and no action by ebay to fix it that i can see.  if you spot-check your listings randomly (new and older) i am sure you will find that many are missing photos.

 

my thinking is more by design because photos take a lot of server space and sellers with lots of listings do not have the time to really go thru every listing in order to find the listings missing them.   removing photos also makes streaming time for listings going to phones quicker.  

Message 3 of 7
latest reply

Please fix issue re: uploading photos to new listings. Duplicates & omissions.

Hello,

Can we just get confirmation that this is a known issue & is being worked on?  Thank you. 

 

trinton@ebay.com

brian.t@ebay.com

Message 4 of 7
latest reply

Please fix issue re: uploading photos to new listings. Duplicates & omissions.

Hello,

Can we just get confirmation that this is a known issue & is being worked on?  Thank you. 

 

trinton@ebay.com

brian.t@ebay.com

Message 5 of 7
latest reply

Please fix issue re: uploading photos to new listings. Duplicates & omissions.

Hello,

Can we just get confirmation that this is a known issue & is being worked on?  Thank you. 

 

trinton@ebay.com

brian.t@ebay.com

Message 6 of 7
latest reply

Please fix issue re: uploading photos to new listings. Duplicates & omissions.

trinton@ebay.com

brian.t@ebay.com

 

Hello,

When creating a new listing & uploading a group of say 5 photos, the first photo is duplicated in the listing & the second photo is skipped & does not appear in losting.  I recall this being an issue a year ago, but was eventually fixed.  Have been dealing with it for the last week.  I try to list 10-15 items per day & this makes the process extremely tedious. I am listing on desktop. Please inform the appropriate engineers.  4th qtr.  Thank you!

 

Message 7 of 7
latest reply