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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Bulk edit has a glitch. Allows items to be marked FCM when weight exceeds 16oz.

Bulk edit has a glitch. Allows items to be marked FCM when weight exceeds 16oz.I recently relisted items in bulk edit to free shipping and this occured. It did not alert me that FCM option exceeds weight on listing. Please avise when this will be cor...

Seller Hub Issue

I am retired so I have a lot of time to sit at my computer & check my listings. Earlier this afternoon one of my listings had 3 watchers ( not that that translates in sales) but considering the lack of traffic lately I was thrilled. Checked right bef...

RETURN POLICY ON LISTINGS BOTH AUCTION & GTC HAS BUG - NOT CARRYING OVER IN Listing Tool

Hi I just wanted to warn everyone, as a follow up to my previous post on 3/19 I just discovered several of my recent new auction listings, like the new GTC 30 I listed Monday also were not showing my Return policy including ones yesterday. Some in be...

Where did sold and unsold pages go

I came in from the shop to find that the "sold" and unsold pages have gone away from my store front .. it took me 4 hrs to find a route out of the help section to leave a buyer his tracking on yesterdays package and now have absolutely NO WAY TO SEND...

Fixed Price listings are automatically set to Good Till Canceled. You can set

Looks like again e-bay have issue with setting duration for fixed price items. Even when you choose business view it still have no chose for fix price duration. They force us to choose "GTC"

No views listed on my items and ZERO sales in 17 days! What is going on?!

Watch list lag and bouncing back to top after deleting item

Every time I go to eBay on my watch list there is about a 5 second lag, and now you changed something because when I delete an item the page freezes then boucnes me back up to the top of the list which is a HUGE waste of tiem and and annoyng. I do no...

EBAY IS DOWN - No "MY EBAY" - Http/1.1 Service Unavailable

Is Ebay down? I can't access "My Ebay" I get this message: Http/1.1 Service Unavailable

listings with links - not working on FireFox or Chrome

I use the following line of code (address changed to be generic) ...CLick Here ... yourwebsite - Info & Pics! I always add my listings in HTML option. I recently noticed that the links no longer work when viewing the listings in FireFox or Chrome. Th...

sold ltems

the sold listings come up then disappear instantly

Can't pay

Anyone seen anything like this when trying to pay?

Unable to block bidder

I am trying to add a member to my Blocked Bidder list, but I keep getting "invalid user ID" when I submit it. I have even used copy/paste to make sure the spelling is correct. This seems to be an active account, as the seller still has items for sale...

Hello I need help

I bought an item that was sent to me by the seller on both sides of the right. I ask and send the seller to the left part. Please help me. Return money or send me the desired part. I'm hurt

trouble with escalate case

I have issues to escalate the case as mentioned in ebay email, I could not follow the steps: "Details on how to escalate your case: Follow the Case Details link below Click "Respond to Case" Select "Escalate this case" to eBay Customer Support Click ...

Resolved! New shipping label layout "Compare All Services" not working/missing

This past week the new shipping label layout has lost vital functionality. The "Compare All Services" button either does not in fact - compare all services, or it is completely missing from the list. I have to revert back to the old layout for every ...