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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Why Ebay does not accept change of address?

I moved a year ago to a new house and address, but when I try to change my address and shipping address on my Ebay account, the new address is rejected. From Amazon, Walmart and everybody else I had no problem in changing my address, but Ebay rejects...

I paid my seller fees, yet I still can't post a new listing.

I had an outstanding balance because I didn't pay my seller fee. I just paid it, and it still says I have fees to pay and that my account is restricted until I pay.

Resolved! Handling Fees Disappearing After Revising on ebay App

I add handling fees in an effort to offset the fact that ebay charges commissions on shipping fees. The cell phone app seems to have no provision for putting handling fees on a listing, which is bad enough. But when I add them on the "big boy compute...

Ebay app

Anyone have problems looking at stuff they bought when you click on it, it gives you a message saying unable to display. Problem started around 6:20pm

I can't send an invoice, "There is some technical error, please try after sometime"

I keep getting this error when trying to send an invoice for an item I sold. Anyone else having this issue?

Can not send invoice to buyer

can not send invoice to buyer after accepting an offer.started at 7:25pm, est. ebay phones jammed up yet again!

Ebay Phone System Stinks!

I was hung up on three times tonight by E-Bay trying to connect to their phone support. Website said 7 minute wait. Phone said 4-6 minutes. Called in and chose to wait oh hold. 4 minutes in, the phone switches over and they immediately hang up. Calle...

Sold items not being deleted causing so much extra work

Ok Folks don't think your loosing your mind, your not, the sold items are not being deleted and E-BAY KNOWS THIS IS A PROBLEM FOR A LONG TIME. After waiting on the phone and getting a complete idiot that had no idea what he was doing told me that I s...

Manage orders on seller hub showing blank..

Everything on my seller hub is working fine apart from the orders column.I hover over orders and every selection on the drop down list shows me a blank page.I kind of need this information to make sure my customers are getting the correct items.Can y...

seller account problem

Hello i have problem with my ebay account. when I enter Account settings > Seller account i still get message:"Some of your information is not available at this time. Please try again later." a contacted with ebay service but nobody help me,because o...

Ebay Motors Show Only No Reserve

Every time Ebay does an update, it messes up the Ebay Motors selection choices! You can not search for cars on Ebay Motors now with No Reserves! It use to be under the Show Only options (No Reserve). Now Show Only is full of useless stuff for auction...

Can't change my eBay password

I forgot my eBay password. A new (temporary) password was texted to me. Using this temporary password, I was able to log in. But when I try to change my password, I'm asked to sign in again to make changes to my account, but the temp password is reje...

Watch list condidtion listed in German

For some reason, although I never changed setting from English, the Watch screen list all the items in English, but with a condition in German.. Condition: GebrauchtI know this is not a bid deal but "Ich spreche kein Deutsch" (I dont speak German)

Upload photos- FILES "CORRUPTED"

I am unable to upload photos to ebay (ONLY), I can send them to email, upload to computer, print, view etc...it is ONLY when I upload to ebay they say the photos are "corrupt". I have changed nothing! settings, camera are all the same. this keeps hap...

Resolved! Out Of Stock Feature

I have been trying to activate the out of stock feature for 2 days now. Everytime I select Yes and then click apply I see this...am I doing something wrong?