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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay website is like an ancient long lost advanced technology

For quite awhile now, the ebay staff is kinda like in a dystopian era where an ancient civilization created the ebay site and has all died off. Now ebay is left with this tech that they have no understanding or knowledge of how to fix and maintain. I...

Screwed Up Multi-User Access, Which Screwed Me Over - Technical Team at Ebay Needed

- I run two businesses on ebay. My own, and my friend's. - When multi-user access first became available on Ebay, I got excited thinking it would be like Amazon has it. Where I can access the other account through my own account to print labels / get...

Image quality

Hello everyone!In our attempts to make better product listings and to optimize the presence of our eBay shop we are facing some difficulties with the photo quality.Some of the product fotos seem to be blurry and do not look very well. For example:htt...

Flickering images repeatly

So for awhile now whenever I go to look up items using the ebay app. The items for sale images will constantly be flashing over and over and wont stop. Tried uninstalling an reinstalling the app an still doesn't help. Anyone know why it's doing this ...

Cancel this order [Submit] button hidden on Cancel Order page.

iPad IOS 12.4.1 website, not App.After selecting reason for canceling the Submit soft key button disappears.After a couple of tries from different pages getting to the Cancel page with still no button, I clicked to the right of the Back button in a f...

Missing XXL and 1X in Women's Size Dropdown List

Need added to the Women's Clothing Drop-Down List the Sizes: XXL (this is used in Regular Ladies' apparel and is NOT the same as 2XL which is used in Plus Women's apparel.) 1X (this is used in Plus Women's apparel) Does anyone else have this problem?...

App not working

my App just stopped working. I have iOS and it’s up to date. My timer just sits there spinning with nothing loading. Is anyone else having this issue?

Refund failed

WHEN I WANT TO REFUND TO MY BUYER AND CLICKED THE BUTTON, THIS MESSGE POP UP EVERYTIME AND DRIVES ME CRAZY. There was a problem sending your refund to the buyer.To try again or to see what's wrong,go to Paypal.

Incorrect Sales Tax Collected

TECHNICAL ISSUE:My latest sale was for NY.The packing slip shows NY Sales Tax was paid for just the item.The buyer paid .94.-But the order detail page shows the NY Sales Tax as $1.34 which is the correct amount that should have been paid.This is corr...

Resolved! IE - eBay looks like 1998 again - anyone else?

Using internet explorer on this computer, co-worker on firefox and everything looks fine, but for me, let's party like it's 1999, because the eBay landing page seems to be:

store graphics are missing

My store graphics are missing.Also when I click my store it says that this page does not exist.I can get to my store by clicking nto an item first.Not real sure how this is affecting my sales.Please fix.Thank you, Amy

I HATE THE NEW EBAY APP ON MY PHONE

I hate the latest update to the ebay app on my phone. I used to be able to tell how many days were left on each of my listings on the selling page. I do most of my business on my phone. Now I have to get on my computer to see when they will end. I al...

ebay software running on a chromebook

will the Ebay software run on a chromebook

ebay scamming me out of my store listings

Let me preface this by saying I know I'm going to have to call the call center...and I am dreading it because I know they won't do anything or understand. I was going through my invoice for September and noticed the amount of listing fees I had for t...

Sales tax bug

Today I sold 5 items to one buyer in PA. When I sent the invoice I could see the tax row. Now I can not. The buyer was furious and sent nasty emails saying I was cheating her. When I look at View Record - the tax row is blank but the total included a...