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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Reply to case will not work cannot Reply in Email area - Another problem for me with eBay

@community _team One thing after another! 1) I had a buyer not be able to print a return shipping label. The return was approved.2) So, they opened a case against us.3) eBay's system will not allow them to get a label.4) I get an email from eBay thre...

My customers can't pay and I'm sick of it.

I have had two international customers not be able to pay me in the last three weeks. I do have managed payments. The first incident I actually called ebay and the person said that the buyer would have to call since it had to do with their account. I...

Listings disappearing

Over 100 of my listings disappeared....and I have been keeping up with the Alerts and making changes. What's up?My inventory is all messed up now.Baseballchip

Resolved! Watch list problems

I'm using the most recently updated versions of Windows 10 and IE. For the past few days I've gone to my Watch List page and it displays only the first page of items, which has always been set at 100 items per page. It will not let me request my 'end...

My post are not showing up on ebay's Facebook page

Hi everyone, I hope I'm posting this in the right place, this is my first post. When I had some items for sale I tried to post them on eBay's facebook page in the visitors post section but they never showed up, is anyone else have this problem. Thank...

Checkbox for Automatic relist of auction items missing!!!

It's been almost a week now, and I am still missing the checkbox (any way I try to list) for ebay to automatically relist my items up to 8 times. Even worse, it looks like my listings that were being relisted aren't any longer, and everything is goin...

secure connection problem - anyone else?

I keep getting the following message on the boards, any one else having issues? Secure Connection FailedAn error occurred during a connection to community.ebay.com. The page you are trying to view cannot be shown because the authenticity of the recei...

eBay motors listing glitch with item interchange list

eBay motors listing glitch with item interchange list, the pop up box freezes and never loads, cant put any interchange listing for my parts. My watch list also no longer works, eBay says it is missing and no longer exists when I try to click on any ...

Tinkering with the watch list?

Earlier I went to check something in my watch list and instead of the usual vertical linear listings, I was presented with a horizontal scroll of a few images with a short title underneath with arrows (< or >) to move back and forth. I refreshed and ...

"MATERIAL" and "CHEST SIZE" Item Specifics

Is it a problem to type multiple types of material in Item Specifics? For example, if a sweater is made with wool, mohair and acrylic fibers, can I include each one? If I only choose one of the three, I run the risk of omitting information about the ...

Print Label Button Not Responding

I purchased a international shipping label then when I clicked the print label button the button disappeared and the printing did not start. My printers spooler app also did not come up. I was in chrome so I switched to edge and went to the shipping ...

Accurate listings.

Backup & restore???? Test before going live?????

Horrible slow sales!

What is going on with Ebay these past few weeks. Sales have dropped terribly!!!

Resolved! Item Specifics Problem w Jean Style

Hello, I was updating Item Specifics on some jeans and many of the choices under STYLE don’t make sense. For instance: Sweatpants, Trackpants and Chino aren’t normally jean “styles”. I was looking for Boot Cut but that wasn’t an option. There is noth...

Out of Stock Issue with the Setting

Since the update on October 15th, eBay turned on the Out of Stock option within my Selling Preferences. I have unchecked the box but when I sell something, it stays within my active listings with a 0 quantity. When I go back to the Seller Preferences...