Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sorry, it's not you, it's us.

I keep getting this on the front page every time, even though the site works and I can purchase things and browse. Not sure how it affects things, I tried clearing cache/cookies wondering if that's a browser issue but nope. I've been having this erro...

40222578b6
User avatar by Adventurer
  • 187 Views
  • 2 replies
  • 0 helpful

Resolved! My Messages page won't load

everytime I click on Messages, I'm brought back to the homepage. Tried other browsers than Chrome with no luck and it's been like this for the last 4 days at least. Tried accessing Messages from other links such as under my account, but with no luck....

User avatar by Adventurer
  • 33549 Views
  • 4 replies
  • 19 helpful

listings showing skewed delivery dates when using bulk edit from manage active listings

I am getting ready to head to new Hampshire for 5 days. went to manage listings. selected all listings on one account and then into bulk editing. set the handing time to 10 days on that account and submitted. checked 2 listings after --- BOTH SHOW EX...

Resolved! Switching between accounts

Hi: I sell on eBay for a nonprofit museum. I'm at their location on their desktop. Throughout the day, I need to switch between their two eBay ID's and for a while now, I'm not able to do that. When I go to switch accounts, the account ID I am using,...

item not listing

I've tried 4 times to list an item today. I enter photos and all required information and when I try to preview, all information and photos wipe out.

User avatar by Pathfinder
  • 209 Views
  • 4 replies
  • 1 helpful

Fix PROBLEMS!!!! Ongoing for months. Calculated Shipping - Discount, Promotional Offers Markdown

It is becoming very difficult to do business on eBay when you have so many technical problems and don't fix them. Problem 1: Customers don't know an item is on sale when the item is shown on the search results page and the item is shown much lower do...

Unable to delete messages under Inbox and Archive

Greetings, I am unable to delete my messages under both my Inbox and Archive. I keep getting an error message from eBay stating that something went wrong and to please try again later. However, this appears to be an ongoing issue. Any help that I can...

Marketing - Promotions - Create a Promotion - VOLUME PRICING

*I have a problem and a solution.PROBLEM:*Within the "Volume Pricing" set-up there is something that needs a re-think.*The little "check box" that says "Apply discount to single item only" makes no sense once the sale is running. BECAUSE even with th...

Order detail page doesn't balance, once again due to missing data.

Like several pages I could mention, the financial information is incorrect on the orders detail page. It doesn't display the discount given to the buyer making the totals out of balance. Once again, there needs to be a more effective QA process for p...

correct.PNG incorrect.PNG
User avatar by Rockstar
  • 226 Views
  • 5 replies
  • 0 helpful

Combined items showing 1 oz shipping weight Combined orders manage orders awaiting shipment

brian.t@ebay This is going to get a little complex so I will try to break this done by instance as there is a lot going on here. I am having repeated issues were if a buyer purchases and pays for multiple items (more than 1 item) the shipping weight ...

User avatar by Thrill-Seeker
  • 259 Views
  • 2 replies
  • 0 helpful
Most Marked as Helpful Authors