Report eBay Technical Issues

Forum Posts

Sorted by:

EBay paypal not working!!

Anybody having a problem with paypal and eBay???

issue with messages

Im not able to reply to questions on my items. It gives me an error page saying its not me its them but still nothing since early this morning.

Cannot get the moving circle to to away, blocking me from listing

Can't change method of shipping. Also can't type anything in the box where I give detailed info on a doll.

cannot access MY EBay..green circle covering it.

green circle covering My Ebay..unable to access.

Its not you. Its Us. When I try to reply to seller (scam?)

I recently purchased a key for a program from the user powell-computer (https://www.ebay.com/usr/powell-computer?)The user gave me a key that does not work, if try to reply to him I will get redirected to a page saying "Its not you. Its Us." (error 5...

Can't respond to buyer messages. Server down for 6 hours? Seriously?!

Since this morning I am unable to respond to messages from buyers. Whenever I click Respond button inside messaging screen, I get the following error: 'It's not you. It's us.'. It's been like this for 6 hours. Is this a joke? How do I escalate this t...

my debit cards aren’t working

only with ebay because it’s working with Amazon and more website

Cant apply refund for a return?

Hello,I sent two messages to ebay CS, but I have not received a response. I have a return from a buyer and I processed there return several days ago. As soon as it was complete it says refund sent. Ok great. We sent the buyer a message confirming the...

eBay says the payment was received but the payment is not in my PayPal

I never send items unless I see the payment in Paypal. I never received a "payment received" alert or email from Ebay. Item shows "paid" status on Ebay, but there is no Paypal payment or transaction at all on Paypal. Nothing.

Contact Message Bug

The Cancel/Send options are missing from the bottom of the message.

HOW to fix a Stuck Shopping Cart--PLEASE SAVE AFTER READING

Just wanted to share my experience from last night this morning, in the hopes it will help others. I use ebay across three devices, a laptop a desktop and my iOS App on my iPhone. Last night, an invoice from a seller, that had the wrong discount for ...